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BBB Accredited Business since

VIP Eyes

Phone: (207) 828-1377 Fax: (207) 774-3797 1038 Brighton Avenue, Portland, ME 04102 http://vipeyesportland.com


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Description

Keeoli Corporation, doing business as VIP Eyes, is a retailer and manafacturer of optical goods. They specialize in prescription custom fitted eyeglasses.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that VIP Eyes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for VIP Eyes include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on VIP Eyes
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 09, 2001 Business started: 01/01/1989 in ME Business incorporated 06/03/1999 in ME
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Maine State Board of Optometry
113 State House Station, Augusta ME 04333
http://www.maine.gov/pfr/professionallicensing/professions/optometry/contactus.html
Phone Number: 207-624-8691/ TTY 888-577-6690
Fax Number: 207-624-8692
susan.a.giumpetruzzi@maine.gov

Type of Entity

Corporation

Business Management
Mr. Todd LaPointe, President
Contact Information
Principal: Mr. Todd LaPointe, President
Number of Employees

6

Business Category

EYEGLASSES OPTICIANS OPTICAL GOODS-SVCE. & REPAIR OPTICAL GOODS-RETAIL Optical Instrument and Lens Manufacturing (NAICS: 333314)

Products & Services

VIP Eyes sells the following brand(s): Flexon, Fossil, Hoya, Kate Spade, Koali, Prada, RayBan, Silhouette, Varilux, Zeiss

Hours of Operation
M: 9:30 AM - 6:00 PM
T: 9:30 AM - 6:00 PM
W: 9:30 AM - 6:00 PM
Th: 9:30 AM - 6:00 PM
F: 9:30 AM - 6:00 PM
S: 10:00 AM - 3:00 PM
Su: Closed
Method(s) of Payment
Cash
Checks
Visa
MasterCard
Discover
American Express
Refund and Exchange Policy
The business states they aim to make the customer happy. Refunds and exchanges are allowed on a case by case basis.
Alternate Business Names
Keeoli Corporation
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.