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Description

First Class Carpentry is a fully licensed and insured family-run operation based in Lexington, Massachusetts. The business is a full-service construction company who will work with you on all phases of new construction or remodeling. Available 24 hours a day / 7 days a week for emergency services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for First Class Carpentry, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on First Class Carpentry, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 12, 2006 Business started: 04/01/2005 in MA Business incorporated 12/15/2005 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us
The number is 149289.

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is 98653.

Type of Entity

Corporation

Business Management
Mr. Chris Williams, President Mrs. Jennifer M Williams, Administration
Contact Information
Principal: Mr. Chris Williams, President
Customer Contact: Mrs. Jennifer M Williams, Administration
Number of Employees

10

Business Category

CONSTRUCTION MANAGEMENT HOME DESIGN & PLANNING SERVICE HANDICAPPED/DISABILITY DESIGN SIDING CONTRACTORS ROOFING CONTRACTORS REMODELING & RENOVATION CONTRACTORS PAINTING CONTRACTORS KITCHEN REMODELING KITCHEN & BATH - DESIGN & REMODELING HOME BUILDERS CONTRACTORS-GENERAL RESIDENTIAL & COMMERCIAL BASEMENT - REMODELING ADDITIONS All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

First Class Carpentry, Inc. sells the following brand(s): Anderson, Azek, Caesar Stone, CertainTeed, Kohler, Marvin, Therma-Tru, Toto

Hours of Operation
M: 7:00 AM - 5:00 PM
T: 7:00 AM - 5:00 PM
W: 7:00 AM - 5:00 PM
Th: 7:00 AM - 5:00 PM
F: 7:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Check
Cash
Industry Tips
27 Questions For Home Owners Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Carpenter Hiring a Contractor Hiring a Painter Hiring a Painter - 5 Tips - Video Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Hiring a Waterproofing Contractor Hiring an Excavating Contractor Hiring an Insulation Contractor Home Builders Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors

Customer Review Rating plus BBB Rating Summary

First Class Carpentry, Inc. has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    23A Adams Street

    Burlington, MA 01803

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on First Class Carpentry, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Fusion Chart
Fusion Chart