Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

LightWire, Inc.

Phone: (617) 395-8008 Fax: (617) 209-3428 600 Pleasant St  Suite 2, Watertown, MA 02472 http://www.lightwire.info


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

LightWire, Inc. is an Information Technology firm which provides Fixed-Price Managed (Outsourced) IT Services, Help Desk Support, Systems Design and Implementation. As part of the managed services, LightWire provides Website Hosting, Offsite Data Backup, AntiSpam services from their state-of-the-art Datacenter facility to their clients.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that LightWire, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for LightWire, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on LightWire, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 19, 2010 Business started: 05/16/2005 in MA Business incorporated 05/16/2005 in MA
Type of Entity

Corporation

Business Management
Mr. Ian Findlay, President
Contact Information
Principal: Mr. Ian Findlay, President
Number of Employees

10

Business Category

INFORMATION TECHNOLOGY NETWORK PERFORMANCE ANALYSIS ELECTRIC EQUIPMENT-BACKUP SYSTEMS EMAIL SERVICE PROVIDER INTERNET - WEB HOSTING WEB HOSTING NETWORK DESIGN & INSTALLATION COMPUTERS-SYSTEM DESIGNERS & CONSULTANTS COMPUTER NETWORKS COMPUTER CONSULTANT DATA SYSTEMS-CONSULTANTS & DESIGNERS INFORMATION SYSTEMS COMPUTERS-TECHNICAL SUPPORT SERVICES All Other Information Services (NAICS: 519190)

Products & Services

LightWire, Inc. sells the following brand(s): Cisco, Dell, HP, Microsoft, SonicWall

Alternate Business Names
Light Wire
Industry Tips
Computer Software - 5 Tips - Video Computers - Software and Services Domain Name Services Hiring an Electrician Internet Marketing Services Website Design Services

Additional Locations

  • 600 Pleasant St  Suite 2

    Watertown, MA 02472

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.