BBB Business Review
BBB Accredited Business since
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HubSpot offers inbound marketing software that helps businesses get found on the internet by the right prospects and convert more of them into leads and customers. HubSpot helps your company get found by your best qualified prospects in search engines, blogs and the blogosphere, and social media. Once these qualified visitors are on your website, HubSpot helps you convert more of them into leads and paying customers through landing pages, lead intelligence and marketing analytics.
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A BBB Accredited Business since
BBB has determined that Hub Spot meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Hub Spot include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Brian Halligan, CEO Mr. David Stack, CFO
Number of Employees
SOFTWARE PRODUCTS MARKETING PROGRAMS & SERVICES MARKETING CONSULTANTS INTERNET MARKETING SERVICES Marketing Consulting Services (NAICS: 541613)
Products & Services
Hub Spot offers the following product(s): HubSpot Inbound Marketing Software
Service AreaHub Spot provides their services in MASSACHUSETTS.
Alternate Business NamesHubSpot, Inc.
Industry TipsDomain Name Services Helping Customers Find You - Video Internet Marketing Services Is Your Digital Marketing Outdated? Is Your Digital Marketing Outdated? - Video
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview