This Business is not BBB accredited
View BBB Rating for XO Communications, Inc.'s headquarters.
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XO Communications, Inc. is a provider of communications solutions designed exclusively for businesses. XO delivers product solutions to address a range of business telecommunications for small, medium and large companies. The company also offers 24 hour, 7-day a week customer service.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB Complaint Information
Find aggregate BBB complaint information for XO Communications, Inc.. BBB serving Metro Washington DC & Eastern Pennsylvania has the full report as that BBB handles all complaints for XO Communications, Inc..
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
Type of Entity
Business ManagementMs. Aimy Martins, Administrative Assistant Mr. Jeff MacHaffie, Regional Director
Number of Employees
COMMUNICATIONS CONSULTANTS WEB HOSTING TELEPHONE COMPANIES TELECOMMUNICATIONS SERVICE DATA COMMUNICATION SERVICE BUSINESS SUPPORT SERVICES All Other Telecommunications (NAICS: 517919)
Industry TipsCustomer Service Does Your Business Plan Have ADD? Domain Name Services Helping Customers Find You Increase Sales Without Spending a lot of Money Increase Sales Without Spending a lot of Money - Video Telephone Communication Services Website Design Services
THIS LOCATION IS NOT BBB ACCREDITED
1601 Trapelo Road Suite 135
Waltham, MA 02451 Directions
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Additional Phone Numbers
- (781) 693-3997 (Fax)
Additional Email Addresses
- - Communication/Mass Email
- - eQuote
- - Technical Support
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.