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Rainbow Kids Learning Center Inc.

Phone: (508) 222-1901 Fax: (508) 222-3583 366 Old Colony Road, Norton, MA 02766 http://www.rainbowkidslearningcenter.com

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Description

Rainbow Kids Learning Center Inc. specializes in an early literacy program, from children ages 4 weeks through 9 years of age. We use a preschool and center based curriculum. Our methods are exemplified in the activities we do with the children.  Each weeks activities are: Art, Science, Movement, Music, Out Door Play, as well as sense related activities (smell, sight, feel).  Rainbow Kids Learning Center Inc, also has before and after school care, as well as a private kindergarten program.  And during the summer we have a Summer Fun Program for all ages.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Rainbow Kids Learning Center Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rainbow Kids Learning Center Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: March 26, 2012 Business started: 04/01/1998 in MA Business started locally: 04/01/1998 Business incorporated: 04/01/1998 in MA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Department of Education
75 Pleasant Street , Malden MA 02148-5023
http://www.doe.mass.edu
Phone Number: 781-338-3300 or TTY: 800-439-2370
Fax Number: 617-388-3394
ata@doe.edu
The license number is 8122276.

Type of Entity

Corporation

Business Management
Mr. James Sullivan, Owner
Contact Information
Principal: Mr. James Sullivan, Owner
Number of Employees

18

Business Category

CHILD CARE CENTERS CHILD CARE CONSULTANTS CHILDREN TRANSPORTATION SERVICES CHILD CARE - INFANT CHILD CARE REFERRAL CHILDRENS & FAMILY ENTERTAINMENT CHILDREN`S PLAY PROGRAMS INSTRUCTION CHILD PARENT DEVELOPMENT CENTERS SCHOOLS SCHOOL INFORMATION

Hours of Operation
M: 7:00 AM - 6:00 PM
T: 7:00 AM - 6:00 PM
W: 7:00 AM - 6:00 PM
Th: 7:00 AM - 6:00 PM
F: 7:00 AM - 6:00 PM
School is open all year round
Method(s) of Payment
Check
Cash
Money Order
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Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    366 Old Colony Road

    Norton, MA 02766 (508) 222-1901

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Complaint Detail(s)

9/13/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: My son has been in care since September 2012. Prices were extremely unreasonable, but only facility with opening, and I liked the teachers in his room. Since then my son has had 3 teachers with no notification. Also when one of the Assistant Teachers was on her last day knowing I was unhappy with the inconsistancy of care and srrvices she pulled me aside and told me she had for her last two weeks she was there was pulled from my sons room, and was directed by management to be in my sons classroom when I was dropping and picking him up so I wouldn't complain again about the constant change over of staffing. Which I believe is fraudulent. So I found a new center for my son and gave them a two week notice which they told me it wasn't a full two week notice and that I would have to pay for a week he was not in there care. This person is the Assistant Director ******** who I had words with by how she spoke to me in the past. So I explained I was giving a 2 week notice and I would not be paying the extra week, so she then replied with we'll see you in court. This infuriated me and I bece beligerent and said she was one of the biggest reasons I was taking my son out of their care. She then called me after I left and said because I made a seen, even though I did not initiate it that my son was terminated from the program. I have been extremely unhappy with the program and with the constant staff departure they show they are not a good place to stay and work for. I do not believe they should be able to be accredited or listed as a bbb buisness.

Business Response: She did not follow the rules. The contract which she signed states you have to give 2 weeks, she gave 2 days. She got really inappropriate and swearing in front of young children. It was a bad experience. She did call back later and apologize for her behavior

Consumer Response: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint.

BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable effort to address the complaint. However the consumer remains dissatisfied.

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