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BBB Business Review

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BBB Accredited Business since

YourFavorite.com

Additional Locations

Phone: (800) 357-3770 Fax: (617) 249-0850 View Additional Phone Numbers 84 Gainsborough St Unit 105W, Boston, MA 02115 http://iwantchecks.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

YourFavorite.com is a software publisher. The company offers software brands such as CheckWriter(TM) for taking a check by phone, fax or internet; BetterCheck(TM) Virtual Terminal for checking account verification; RoutingTool(TM) Virtual Terminal and Desktop RoutingTool (TM) for routing number lookup and verification; and ACH merchant services and electronic payments through 123ACH.com.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that YourFavorite.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for YourFavorite.com include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on YourFavorite.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 16, 1996 Business started: 01/01/1991 in MA
Business Management
Mr. Richard Rogers, President
Contact Information
Principal: Mr. Richard Rogers, President
Number of Employees

11

Business Category

CHECK PROTECTION EQUIPMENT BANK EQUIPMENT & SUPPLIES SOFTWARE PRODUCTS E-COMMERCE COMPUTERS-SOFTWARE & SERVICES Other Computer Related Services (NAICS: 541519)

Products & Services

YourFavorite.com sells the following brand(s): 123ACH, B-A-R-T, BetterCheck, BIN-IIN, CardApprovals, CheckWriter, E-Trader, FiniteSite, InstantCart, InstantPC, IwantChecks, RoutingTool, SmartCart, WebDebit

YourFavorite.com offers the following product(s): ACH Merchant Account, B-A-R-T, BetterCheck, BIN-IIN Database, Blank Check Stock, CheckWriter Basic, CheckWriter Enterprise Edition, CheckWriter Network Edition, CheckWriter Single User Version, Desktop RouitngTool, I-Want-Checks Personal and Business Checks, RoutingTool Private Use Database, RoutingTool Virtual Terminal

Method(s) of Payment
Personal Check
Business Check
Cashiers Check
Online
Money Order
MasterCard
Visa
American Express
Automatic Bank Withdrawal
Refund and Exchange Policy
The business states that the refund policy is product specific. The Universal refund policy is posted here:
http://yourfavorite.com/about/refund_policy.htm
Alternate Business Names
BetterCheck Boston Commerce CheckWriter InstantPC M&R Industries RoutingTool
Industry Tips
Computer Software - 5 Tips - Video Computers - Software and Services Five Steps to Building an E-Commerce Site - Video Five Steps to Building an E-Commerce Site for Your Small Business
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.