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          Find a Location

          Boston Orthopedic & Respiratory Equipment LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileBoston Orthopedic & Respiratory Equipment LLC

            Orthopedic Chairs
            Multi Location Business

            Current Alerts For This Business

            Alert:
            The business has indicated to BBB that it will not respond to customer complaints.  BBB will continue to accept and process complaints in accordance with BBB policies.

            Additional business information

            See all additional business information

            Contact Information

            175 Main Street

            Charlestown, MA 02129-3225

            Get Directions
            Visit Website
            Email this Business
            (617) 337-5133

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Boston Orthopedic & Respiratory Equipment LLC specializing in personal medical care supplies to consumers. The business products include crutches, walkers, electric scooter, electric beds and more.

            Products & Services

            Wheelchairs, Power Wheelchairs, Power Mobility, Power Beds, Wheelchair Service & Parts, Lift Chairs, Mobility, Bed & Bath, Safety, Hospital Equipment, Surgical supply, Nursing Home Equipment

            Business Details

            This is a multi-location business.

            Find a Location

            Boston Orthopedic & Respiratory Equipment LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              175 Main Street, Charlestown, MA 02129-3225
              Email this Business
              BBB File Opened:
              2/7/2012
              Years in Business:
              13
              Business Started:
              11/15/2010
              Business Incorporated:
              11/15/2010
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              5
              Alternate Business Name
              • B.O.R.E. Medical Supply
              Business Management
              • Mr. Igor Gildshtein, Principal
              • Mr. Seval Yelaun, General Manager
              Contact Information

              Principal

              • Mr. Igor Gildshtein, Principal
              • Mr. Seval Yelaun, General Manager

              Customer Contact

              • Mr. Igor Gildshtein, Principal
              Additional Contact Information

              Fax Numbers

              • (617) 337-5242
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2023

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Rented a mobility scooter from this company for use on July 4 in Boston. The scooter broke down in the middle of the street and was unusable. Company made an unworkable offer to fix scooter (would have been too late in the day). I have asked for a refund (paid $214). They offered $45 which is unacceptable. Most discouraging is that they have misled and misrepresented multiple times. Not a good consumer facing business.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              L. H.

              08/02/2022

              I am a 63 year old disabled woman..I began renting a mobility scooter in May of 2022..at a cost of ****** a month. When I asked for the scooter to be serviced 2 weeks ago. I was told that 1. We don't have any drivers in your area.2..You should have taken insurance(insurance was never offered) .3. We will have to charge you to pick it up and that I would have to PAY again for the drop off. I live on a fixed income and the rental costs alone is a financial burden. This company is not reliable. I was told that the scooter exchange would be today ..by 4pm..I received a call this morning telling me that "We don't have any drivers in your area..We cannot drop off a scooter until Saturday...This will make 2 weeks that I have not been able to utilize the scooter. It is making a very loud noise and I don't feel safe using it. I pay a lot of money for this MOBILITY SCOOTER and I have not been able to use it for 16 days. My account is up to date and it's not fair that they take my money but offer NOTHING in the way of service.****************

              Boston Orthopedic & Respiratory Equipment LLC Response

              08/06/2022

              ****** had broke 4 scooters one after the other, broke the scooter charger. ****** had all the scooters replaced and charger dropped shipped. ******'s credit card for a rental is not valid for any future rentals. ****** had left the scooter **** miles from her residence at 7 am where driving range of the scooter is only 12 miles. ****** had called the office claiming she left the scooter at the projects since she had no other choice. ****** could not specify a valid location of the scooter. She refuses to answer phone lines or specify where the rental is.

              Customer Response

              08/06/2022

              I broke NOTHING.. Your scooters are not in great condition diction to begin with. You're just angry that I talked about your unscrupulous business practices. I took the scooter to Boston on the ****** Friday morning it would not start up. I called and waited as long as I could before leaving.. I lost my phone in an Uber ride on my way home. I gave them the exact address where I left the scooter. They took their time about retrieving it.

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

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