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BBB Accredited Business since

Sea To You Sushi & Asian Foods

Phone: (617) 738-0131 Fax: (617) 738-0130 View Additional Phone Numbers 5 Kendall St, Brookline, MA 02445


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Sea To You Sushi & Asian Foods has a retail store for take out Sushi and Asian Foods. Orders can be placed over the phone for Pick-Up. In addition Sea To You Sushi & Asian Foods provides catering services with their "Chefs To You" program for private parties, corporation  organization and  university events. Also offered is their "Sushi School" and Sushi ,making classes for groups, special occasions and in home lessons.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sea To You Sushi & Asian Foods meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Sea To You Sushi & Asian Foods include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sea To You Sushi & Asian Foods
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 08, 2012 Business started: 01/01/1992 in MA Business started locally: 01/01/1992 Business incorporated: 08/27/1992 in MA
Type of Entity


Business Management
Mr. Bon Koo, President
Contact Information
Principal: Mr. Bon Koo, President
Number of Employees


Business Category


Hours of Operation
Th: 3:00 PM - 7:00 PM
F: 3:00 PM - 7:00 PM
S: 3:00 PM - 7:00 PM
Classes: Fridays @ 6pm, Saturdays 2pm and 5pm
Method(s) of Payment
American Express
Discover Card
Alternate Business Names
Sea To You Sushi
Industry Tips
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Additional Locations

  • 5 Kendall St

    Brookline, MA 02445 (617) 738-0131


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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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Additional Phone Numbers

  • (617) 350-0130(Phone)
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Complaint Detail(s)

1/15/2013 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: This business has been proven (with DNA testing done for their sushi products) to sell low quality fish (escolar, which is also known as "the ex-lax of fish") labeled as higher quality fish (such as "white tuna" or "atlantic cod"). I have shopped here before and feel ripped off. You can read more about it, here:

Desired Settlement: I would like an apology from the owner of the restaurant for defrauding me of my hard-earned money, and putting me in harm's way by feeding me something other than what I purchased.

Business Response: Every restaurants in MA calls Escola as "white tuna" or "Super White Tuna".  Every customer calls & place order Escola as "white tuna".  I agree that it's misleading, but unfortunately that is how everyone is used to it.  In fact, there is no such a thing as "white Tuna". The closet one is albacore tuna & it's meat color is pink.

Our label, shown here as an attachment, is not misleading.  If you have any other suggestion, please let us know.  Kind regards.


Consumer Response: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint.

You just admitted to mislabeling your products as something that doesn't even exist. How is that an acceptable resolution? How about NOT defrauding your customers, by telling them what you are actually selling them?  This is disgusting.

Business Response: Here's the label attached.  Again, we are open for your constructive suggestion.  Thank you.

Consumer Response:

I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint.

My suggestion is to label the fish you are selling accurately. If there is no such thing as "white tuna", then why do you label "escolar" as "white tuna"? That's like selling water and calling it "unicorn tears".

BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable effort to address the complaint. However the consumer remains dissatisfied.