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BBB Accredited Business since

Empire Today, LLC

Additional Locations

Phone: (800) 588-2300 Fax: (888) 588-2348 1053 Turnpike St, Stoughton, MA 02072 http://www.empiretoday.com View Additional Web Addresses



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Description

Empire Today® has been a provider of installed home furnishings for nearly 50 years.  These products include: carpet, hard surface flooring and window treatments.  The company provides shop-at-home convenience and next day installation to more than 70 major metropolitan areas in the United States.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Empire Today, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Empire Today, LLC. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Empire Today, LLC.


Additional Information

BBB file opened: October 11, 2001 Business started: 01/01/1959 in IL Business incorporated 03/05/1999 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Tina Binette, Director-National Customer Service Mr. Paul Carter, Executive Vice President of Operations
Contact Information
Customer Contact: Ms. Tina Binette, Director-National Customer Service
Customer Contact: Mr. Paul Carter, Executive Vice President of Operations
Number of Employees

8

Business Category

CARPET & RUG DEALERS-NEW CARPET INSTALLATION BASEMENT - REMODELING FLOOR COVERINGS & INSTALLATION FLOORING RETAIL FLOORS-INDUSTRIAL FLOORS - LAMINATE HOME IMPROVEMENTS KITCHEN REMODELING TILE-NON-CERAMIC-CONTRACTORS & DEALERS VENETIAN BLINDS-DEALERS WINDOWS-TREATMENTS WINDOW SHADES VINYL FLOORING VERTICAL BLINDS TILE-CERAMIC-CONTRACTORS & DEALERS HOUSE FURNISHINGS & SERVICES HARDWOOD FLOOR CONTRACTORS FLOOR COVERINGS-CARPET, LINOLEUM, CERAMIC TILE, & LAMINATE BLINDS Flooring Contractors (NAICS: 238330)

Hours of Operation
M: 5:00 AM - 12:00 AM
T: 5:00 AM - 12:00 AM
W: 5:00 AM - 12:00 AM
Th: 5:00 AM - 12:00 AM
F: 5:00 AM - 12:00 AM
S: 5:00 AM - 12:00 AM
Su: 5:00 AM - 12:00 AM
Industry Tips
27 Questions For Home Owners Carpet & Rug Cleaning Services Carpets and Rugs Handyman Services Hiring a Contractor Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.