The customer review(s) below are un-filtered. These positive and negative reviews
are not used in the calculation of the BBB Rating.
If you wish to file a complaint and request a resolution to your issue please click
here.
This customer review section is not BBBs complaint resolution system. Customer Reviews
are the subjective opinion of the individual who posted the review and not of Better
Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed.
BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review.
We offer free reviews on businesses that include background, licensing, consumer
experience and other information such as governmental actions that is known to BBB.
These reviews are provided for businesses that are BBB accredited and also for businesses
that are not BBB accredited.
Your complaint will be forwarded to the business within two business days. The business
will be asked to respond within 14 days, and if a response is not received, a second
request will be made. You will be notified of the business's response when we receive
it (or notified that we received no response). Complaints are usually closed within
30 business days.
BBB promotes truth in advertising by contacting advertisers whose claims conflict
with the
BBB Code of Advertising. These claims come to our attention from our internal
review of advertising, consumer complaints and competitor challenges. BBB asks advertisers
to prove their claims, change ads to make offers more clear to consumers, and remove
misleading or deceptive statements.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best
judgment. Information in this BBB Business Review is believed reliable but not guaranteed
as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business
Reviews are subject to change at any time.
01/01/26/2012 The City of Boston, issued a press release "Mayor Menino Alerts Residents of Two Consumer Scams Reported Jan. 26th" In the release it states: "Mayor Menino’s office has also received multiple calls today from residents reporting that the company GE Security Systems, Versatile Marketing Solutions, Inc. of Warwick, RI is visiting the homes of Boston residents and saying that Mayor Menino and the city government is offering a free installation for a home security system. The company installs their system, and although they do not charge an “installation fee,” they collect social security and credit card information and sign up the resident for $49/month service charge for the system’s maintenance. The City of Boston and Mayor Menino do NOT have any relationship with this company and remind residents that they should not give out their personal information to anyone they do not know who calls or visits their home."
http://www.cityofboston.gov/news/Default.aspx?id=5451
It was reported to BBB on 2/28/2012 that the business is using a recording of a conversation between VMS Alarms and BBB in regards to the business's complaints. BBB did not provide permission to VMS Alarms to record the call and/or use it for their purposes.