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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Maine Contractors Group, LLC offers a wide range of general contacting services from new home builds to custom kitchens. Services also include the installation of windows, doors, garages, decks, kitchens, bathrooms, flooring, siding, roofing and much more.
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A BBB Accredited Business since
BBB has determined that Maine Contractors Group, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Maine Contractors Group, LLC include:
- Length of time business has been operating
Factors that raised the rating for Maine Contractors Group, LLC include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Lance Baker, President
Number of Employees
BUILDING CONTRACTORS-RESIDENTIAL & COMMERCIAL CONTRACTORS-GENERAL RESIDENTIAL & COMMERCIAL DOORS HOME BUILDERS ROOFING CONTRACTORS SIDING CONTRACTORS PATIO & DECK BUILDERS DECK BUILDERS PATIO, PORCH & DECK ENCLOSURES ROOFING CONTRACTORS - COMMERCIAL GARAGE BUILDERS VINYL SIDING CONTRACTORS-GENERAL RESIDENTIAL BUILDING CONTRACTORS-RESIDENTIAL BUILDING CONTRACTORS-COMMERCIAL REMODELING & RENOVATION CONTRACTORS BUILDING CONTRACTORS-FRAMERS BASEMENT - REMODELING BASEMENT - CONTRACTORS BASEMENT - FINISHING WINDOWS CONTRACTOR - COMMERCIAL ROOF DECKS CONTRACTORS - FRAMING CONTRACTOR - REMODEL & REPAIR PATIO BUILDER CONTRACTOR - METAL ROOFING WINDOWS & DOORS - INSTALLATION & SERVICE Other Services to Buildings and Dwellings (NAICS: 561790)
Products & Services
Maine Contractors Group, LLC sells the following brand(s): ABC METAL ROOFING , ALSIDE SIDING, ANDERSEN WINDOWS, CERTAINTEED ROOFING, CERTAINTEED SIDING, HARVEY WINDOWS, MARVIN WINDOWS, MASTIC SIDING, PARADIGM WINDOWS, SIMONTON WINDOWS
Hours of Operation
|M||:||7:00 AM - 7:00 PM|
|T||:||7:00 AM - 7:00 PM|
|W||:||7:00 AM - 7:00 PM|
|Th||:||7:00 AM - 7:00 PM|
|F||:||7:00 AM - 7:00 PM|
|S||:||7:00 AM - 7:00 PM|
Method(s) of PaymentCash
Refund and Exchange PolicyThe business states all materials used are in top quality and come with a Lifetime Warranty.
Industry Tips27 Questions For Home Owners Building Contractors - Residential & Commercial Finding a Reliable General Contractor - 5 Tips - Video Handyman Services Hiring a Building Contractor - 5 Tips - Video Hiring a Carpenter Hiring a Contractor Hiring a Roofer Hiring a Roofer - 5 Tips - Video Hiring a Siding Contractor Hiring a Waterproofing Contractor Hiring an Excavating Contractor Hiring an Insulation Contractor Home Builders Home Improvement Home Improvement Projects - 5 Tips - Video Read Before You Sign Remodeling & Renovation Contractors Windows
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
20 Hill Top Lane Suite 10
Litchfield, ME 04350 (207) 653-4189 Directions
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
- 27 Questions For Home Owners
- Building Contractors - Residential & Commercial
- Finding a Reliable General Contractor - 5 Tips - Video
- Handyman Services
- Hiring a Building Contractor - 5 Tips - Video
- Hiring a Carpenter
- Hiring a Contractor
- Hiring a Roofer
- Hiring a Roofer - 5 Tips - Video
- Hiring a Siding Contractor
- Hiring a Waterproofing Contractor
- Hiring an Excavating Contractor
- Hiring an Insulation Contractor
- Home Builders
- Home Improvement
- Home Improvement Projects - 5 Tips - Video
- Read Before You Sign
- Remodeling & Renovation Contractors
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (207) 268-2099(Phone)
- (207) 784-6100(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
|11/29/2013||Problems with Product/Service | Complaint Details Unavailable|