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          Alexandra's Boutique, Inc. has 1 locations, listed below.

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            Business ProfileforAlexandra's Boutique, Inc.

            Wedding Supplies
            BBB accredited business

            Current Alerts For This Business

            Special Notice:
            This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/4/2009

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Alexandra's Bridal Boutique is a bridal shop that sells bridal gowns; bridesmaid gowns; flower girl, mother of the bride/groom gowns; prom, party, cocktail and pageant dresses. They also sell accessories: head pieces, jewelery, crinolines, gloves, and etc..

            Business Details

            BBB File Opened:
            3/26/1997
            Years in Business:
            38
            Business Started:
            1/1/1986
            Business Incorporated:
            2/11/1986
            Accredited Since:
            12/4/2009
            Type of Entity:
            Corporation
            Number of Employees:
            10
            Alternate Business Name
            • Alexandra's Boutique
            Hours of Operation

            Primary

            M:
            10:00 AM - 8:00 PM
            T:
            10:00 AM - 8:00 PM
            W:
            10:00 AM - 8:00 PM
            Th:
            10:00 AM - 8:00 PM
            F:
            10:00 AM - 5:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            11:00 AM - 5:00 PM
            Business Management
            • Ms. Fatima Benson, President
            Contact Information

            Principal

            • Ms. Fatima Benson, President

            Customer Contact

            • Ms. Fatima Benson, President
            Additional Contact Information

            Fax Numbers

            • (508) 676-8337
              Primary Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/22/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Upon purchasing a dress from this boutique I met with a seamstress who had promised that specific alterations could be done to the dress. Photos were taken of the changes that I was told could be made as well as having it in a written contract. Upon taking the dress to get altered, I was then told that these alterations were not possible to do. I paid $3,500 for a dress that can now not be worn as it can not be altered the way that I was told that I would be. I am requesting at least have of a refund or return of the dress for a full refund as the contract and expeditions were not held on the companys end.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sharon L

            1 star

            06/21/2023

            Make very sure you want the dress you purchase as you will never see any refund or exchange for any reason given. I bought a dress for Mother of the Bride and the skirt attached was pulled high to my rib cage in order for it to fit and therefore they insisted on making adjustments to the top. It was too small for me but they wanted to get rid of this off the rack item and pressured me with "oh, I love this dress, It's my favorite." "You look beautiful." "Doesn't she look lovely in this?" as other sales reps were called in. It made it difficult to hear my own hesitations as it was fast and furious and I lacked confidence in raising my voice and concerns. I so regret going to this store. They are NOT consumer friendly at all. They only care about getting their money and not hearing from you again.

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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