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BBB Accredited Business since

JJ Donovan & Sons, Inc.

Phone: (781) 395-7300 Fax: (781) 395-4577 35 Swan St, Medford, MA 02155 http://www.jjdonovanoil.com View Additional Web Addresses



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Description

JJ Donovan & Sons, Inc. is engaged in the sale of fuel oil and the service of heating systems. The company also sells diesel fuel. The company was established and incorporated in Massachusetts in 1923. The company employs six people.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that JJ Donovan & Sons, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for JJ Donovan & Sons, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on JJ Donovan & Sons, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 25, 2004 Business started: 01/01/1923 in MA Business incorporated: 05/01/1940 in MA
Type of Entity

Corporation

Business Management
Mr. Steven Donovan, Owner
Contact Information
Principal: Mr. Steven Donovan, Owner
Number of Employees

6

Business Category

BOILERS-REPAIRING & CLEANING OILS OIL BURNERS-SERVICING All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

JJ Donovan & Sons, Inc. sells the following brand(s): Beckett, Carlin, Weil Mclain

JJ Donovan & Sons, Inc. offers the following product(s): Boilers, Hot water heaters

Method(s) of Payment
Visa
Mastercard
American Express
Cash
Check
Money Order
Service Area
JJ Donovan & Sons, Inc. provides their services in ARLINGTON, ARLINGTON HEIGHTS, ARLINGTON HTS, BELMONT, BURLINGTON, E ARLINGTON, E WATERTOWN, EAST ARLINGTON, EAST WATERTOWN, MEDFORD, MELROSE, READING, SOMERVILLE, STONEHAM, TEWKSBURY, TUFTS UNIV, TUFTS UNIVERSITY, W SOMERVILLE, WAKEFIELD, WATERTOWN, WEST SOMERVILLE, WILMINGTON, WINCHESTER, WINTER HILL & WOBURN, MA.
Alternate Business Names
J J Donovan & Sons, Inc. JJ Donovan and Sons, Inc.
Industry Tips
Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.