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Eastern Massachusetts, Maine, Rhode Island and Vermont

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BBB Accredited Business since

JJ Donovan & Sons, Inc.

Phone: (781) 395-7300 Fax: (781) 395-4577 35 Swan St, Medford, MA 02155 http://www.jjdonovanoil.com View Additional Web Addresses

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Description

JJ Donovan & Sons, Inc. is engaged in the sale of fuel oil and the service of heating systems. The company also sells diesel fuel. The company was established and incorporated in Massachusetts in 1923. The company employs six people.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that JJ Donovan & Sons, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for JJ Donovan & Sons, Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on JJ Donovan & Sons, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: October 25, 2004 Business started: 01/01/1923 in MA Business incorporated: 05/01/1940 in MA
Type of Entity

Corporation

Business Management
Mr. Steven Donovan, Owner
Contact Information
Principal: Mr. Steven Donovan, Owner
Number of Employees

6

Business Category

BOILERS-REPAIRING & CLEANING OILS OIL BURNERS-SERVICING All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

JJ Donovan & Sons, Inc. sells the following brand(s): Beckett, Carlin, Weil Mclain

JJ Donovan & Sons, Inc. offers the following product(s): Boilers, Hot water heaters

Method(s) of Payment
Visa
Mastercard
American Express
Cash
Check
Money Order
Service Area
JJ Donovan & Sons, Inc. provides their services in ARLINGTON, ARLINGTON HEIGHTS, ARLINGTON HTS, BELMONT, BURLINGTON, E ARLINGTON, E WATERTOWN, EAST ARLINGTON, EAST WATERTOWN, MEDFORD, MELROSE, READING, SOMERVILLE, STONEHAM, TEWKSBURY, TUFTS UNIV, TUFTS UNIVERSITY, W SOMERVILLE, WAKEFIELD, WATERTOWN, WEST SOMERVILLE, WILMINGTON, WINCHESTER, WINTER HILL & WOBURN, MA.
Alternate Business Names
J J Donovan & Sons, Inc. JJ Donovan and Sons, Inc.
Industry Tips
Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video

Customer Review Rating plus BBB Rating Summary

JJ Donovan & Sons, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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