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BBB Business Review

BBB Accredited Business since 5/20/1992

Hither Creek Boat Yard, Inc.

Phone: (508) 228-1163 Fax: (508) 228-4527 20 N Cambridge St, Nantucket, MA 02554 http://www.madaketmarine.com

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Description

Hither Creek Boat Yard, Inc., doing business as Madaket Marine, offers service and repairs, dockage and mooring rentals, boat brokerage services, dockside gas and oil, and a ship store. They sell Yamaha Outboards, Grady White, Sunfish and Laser boats, miscellaneous dinghys and Load Rite trailers. Valet and storage facilities are available. The company was established and incorporated in Massachusetts in 1966. They employ 10 people. Mrs. Kimberly Sparks is the Chief Administrative Officer of the company and Mr. Chris Shannon is the Director of Sales and Service. Any questions or problems should be directed to the attention of Mrs. Sparks.

BBB Accreditation

A BBB Accredited Business since 5/20/1992

BBB has determined that Hither Creek Boat Yard, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hither Creek Boat Yard, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

top
BBB file opened: May 20, 1992 Business started: 01/01/1966 in MA Business incorporated: 10/25/1966 in MA
Type of Entity

Corporation

Business Management
Mrs. Kimberly Sparks, Chief Administrative Officer
Contact Information
Principal: Mrs. Kimberly Sparks, Chief Administrative Officer
Number of Employees

11

Business Category

BOAT DEALERS OUTBOARD MOTORS

Products & Services

Hither Creek Boat Yard, Inc. sells the following brand(s): Cofish Foul , Grady White, Grarmin, Maritime Skiff, Walker Bay Dinghies , Yamaha, Yeti

Hither Creek Boat Yard, Inc. offers the following product(s): boat cleaning supplies, Boots, Coolers, GPS, Life Jackets

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:30 PM
S: 8:00 AM - 2:00 PM
Su: 8:00 AM - 2:00 PM

Refund and Exchange Policy
The business states that their refund policy is as follows:
Once an order has been placed, and a form of payment has been accepted, your order will be processed with no other changes or modifications allowed. If you decide to cancel an order, or dispute payment of an order, you will be subject to a 20% service charge. If any paid order is refused at the time of service by the customer for any reason (other than if approved by Madaket Marine), the customer will be responsible for a 20% re-stocking and handling charge. Madaket Marine has the right to charge your credit card for the appropriate charges.
Alternate Business Names
Madaket Marine
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