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BBB Accredited Business since

Miracle Method of Providence

Phone: (401) 751-0487 Fax: (401) 751-0498 View Additional Phone Numbers 35C Oakdale Avenue, Johnston, RI 02919 http://www.miraclemethod.com/bathtub-refinishing-providence.php



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Description

Miracle Method Surface Restoration offers repairing and refinishing of porcelain, enamel and fiberglass surfaces. They specialize in bathtubs and sinks, kitchen counter tops, and tile walls. Their method provides a safer alternative to the more commonly used acid etching.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Miracle Method of Providence meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Miracle Method of Providence include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Miracle Method of Providence
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 6

Additional Information

BBB file opened: April 18, 2008 Business started: 01/01/1997 in RI Business incorporated 06/26/2006 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Contractors Registration and Licensing Board
1 Capitol Hill, Providence RI 02908
http://www.crb.state.ri.us/contact/index.php
Phone Number: (401)-222-1268 or TDD: (401)-222-6334
Fax Number: 401-222-1940
ricrb@doa.ri.gov
The number is 15058.

Type of Entity

Corporation Principal Miracle Method Surface Restoration - Franchise Headquarters

Business Management
Mr. Thomas Kaine, President Mrs. Christine Kaine, Administrator
Contact Information
Principal: Mr. Thomas Kaine, President
Number of Employees

7

Business Category

BATHTUBS & SINKS-REPAIRING & REFINISHING KITCHEN REMODELING BATHROOM REMODELING HANDICAPPED/DISABILITY DESIGN All Other Specialty Trade Contractors (NAICS: 238990)

Hours of Operation
M: 7:30 AM - 4:00 PM
T: 7:30 AM - 4:00 PM
W: 7:30 AM - 4:00 PM
Th: 7:30 AM - 4:00 PM
F: 7:30 AM - 4:00 PM
Method(s) of Payment
Personal Checks
Visa
MasterCard
Discover
American Express
Service Area
Miracle Method of Providence provides their services in RHODE ISLAND.Miracle Method of Providence provides their services in NEW LONDON County CT, BRISTOL County MA.
Industry Tips
27 Questions For Home Owners Read Before You Sign

Customer Review Rating plus BBB Rating Summary

Miracle Method of Providence has received 3.89 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.