Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Leader Bank has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Leader Bank

              180 Massachusetts Ave E Arlington, MA 02474-8448

              BBB Accredited Business
            • Leader Bank

              141 Massachusetts Ave Arlington, MA 02474-8615

              BBB Accredited Business
            • Leader Bank

              675 Massachusetts Ave Cambridge, MA 02139-3309

              BBB Accredited Business
            • Leader Bank

              363 Pleasant St Belmont, MA 02478-3245

              BBB Accredited Business
            • Leader Bank

              864 Massachusetts Ave Arlington, MA 02476-4707

              BBB Accredited Business

            Business ProfileforLeader Bank

            Bank
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/27/2013

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Leader Bank provides a variety of personal banking services, such as checking and savings accounts, certificate of deposit, and IRA accounts.  We also offer a full range of commercial real estate services including permanent loans to purchase or refinance existing real estate, as well as residential loan services, including competitive mortgage rates.

            Business Details

            This is a multi-location business.

            Find a Location

            Leader Bank has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Leader Bank

                180 Massachusetts Ave E Arlington, MA 02474-8448

                BBB Accredited Business
              • Leader Bank

                141 Massachusetts Ave Arlington, MA 02474-8615

                BBB Accredited Business
              • Leader Bank

                675 Massachusetts Ave Cambridge, MA 02139-3309

                BBB Accredited Business
              • Leader Bank

                363 Pleasant St Belmont, MA 02478-3245

                BBB Accredited Business
              • Leader Bank

                864 Massachusetts Ave Arlington, MA 02476-4707

                BBB Accredited Business
              BBB File Opened:
              9/27/2007
              Years in Business:
              21
              Business Started:
              5/1/2002
              Business Incorporated:
              8/15/2006
              Accredited Since:
              8/27/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              300
              Alternate Business Name
              • Leader Bancorp, Inc.
              Business Management
              • Mr. Sushil K Tuli, Chairperson/CEO
              • Mr. Jay Tuli, President
              Contact Information

              Principal

              • Mr. Sushil K Tuli, Chairperson/CEO

              Customer Contact

              • Mr. Sushil K Tuli, Chairperson/CEO
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2022

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              On July 5, 2022 I noticed three different withdrawals from my checking account from Venmo to a person I have no idea who he is. I contacted my bank and Venmo. Here was a stop payment made and a hold on my debit card. Because, my debit card is also a **** card, these transactions were again made on July 8, 2022. My account is now in arrears and the bank wont refund the amount it is in arrears. This is not my issue. Its a bank security issue. There was a hold placed on the account. Therefore, the card was not supposed to be used in any way shape or form. Wether it be debit or charge. There should have been no way the bank should have allowed these transactions to go through again.
              Read More

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robert W

              5 stars

              02/14/2023

              I visit the burlington branch three or four times a year. I have always been treated very well by any and all employees. Savings and cd rates are very competitive. Recently I met with ***********************, a pleasure and very helpful.*************************

              Leader Bank Response

              02/16/2023

              Thank you, ****************** goal is to exceed our clients expectations when it comes to the service we provide, and its fantastic to hear that we delivered on this in your experience! We truly appreciate your feedback and your business.

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.