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East Cambridge Savings Bank

Additional Locations

Phone: (617) 354-7700 292 Cambridge St, E Cambridge, MA 02141 View Additional Email Addresses http://www.ecsb.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

East Cambridge Savings Bank with eight locations offers a variety of personal and commercial services. Services include checking, savings, consumer loans, home equity loans, mortgages, commercial lending, on-line and telephone banking and ATM services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for East Cambridge Savings Bank include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on East Cambridge Savings Bank
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 1976 Business started: 01/01/1854 in MA Business incorporated 03/05/1999 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Deposit Insurance Corporation (FDIC)
15 Braintree Hill Office Park, Braintree MA 02184-0172
http://www.fdic.gov/
Phone Number: (877-275-3342) or TDD: 800-925-4618 or 781-794-5500
publicinfo@fdic.gov
The number is 90173.

Type of Entity

Corporation

Business Management
Ms. Gilda Nogueira, President & CEO
Contact Information
Principal: Ms. Gilda Nogueira, President & CEO
Number of Employees

110

Business Category

BANKS BANKS-SAVINGS Savings Institutions (NAICS: 522120)

Hours of Operation
M: 9:00 AM - 6:00 PM
T: 9:00 AM - 6:00 PM
W: 9:00 AM - 6:00 PM
Th: 9:00 AM - 6:00 PM
F: 9:00 AM - 6:00 PM
S: 9:00 AM - 1:00 PM
Su: Closed
Industry Tips
Choosing a Bank Home Equity Loans

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    105 Broadway

    Arlington, MA 02474

  • THIS LOCATION IS NOT BBB ACCREDITED

    1310 Cambridge St

    Cambridge, MA 02139

  • THIS LOCATION IS NOT BBB ACCREDITED

    2067 Massachusetts Ave

    Cambridge, MA 02140

  • THIS LOCATION IS NOT BBB ACCREDITED

    243 Salem St

    Medford, MA 02155

  • THIS LOCATION IS NOT BBB ACCREDITED

    285 Highland Ave

    Somerville, MA 02143

  • THIS LOCATION IS NOT BBB ACCREDITED

    292 Cambridge St

    E Cambridge, MA 02141

  • THIS LOCATION IS NOT BBB ACCREDITED

    360 Broadway

    Chelsea, MA 02150

  • THIS LOCATION IS NOT BBB ACCREDITED

    395 Trapelo Road

    Belmont, MA 02478

  • THIS LOCATION IS NOT BBB ACCREDITED

    860 Lexington St

    Waltham, MA 02452

  • THIS LOCATION IS NOT BBB ACCREDITED

    9 Playstead Road

    Medford, MA 02155

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on East Cambridge Savings Bank
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)