Business ProfileforEast Cambridge Savings Bank

Been banking with East Cambridge saving for over 10 years they been charging me late fees and fee despite I had a written agreement with bank if I dont have funds my account wouldnt be charged ... but account is still being charged another example I get an deposit Friday in the same day I have a **** coming out this bank is literally charging late fees or fees 140 dollars is being taken on the same day my check is processed while I do have funds , just like for the past 6 years I wasnt able to do transfers that pretty much made it difficult .transferring especially when I was living away from the branch . I want to be refunded my ****** dollars worth of fees this banks been taking from me for the past 10 years and more , no one educated me or honored what was in place . Something needs to be done Im already low income and Im working to pay this bank fees and Im upset about it . Just like if the system worked I wouldnt be faced with this Im a single mom making 15 hour working two jobs to pay bank fees enough is enough . Ive been stated that theres system isnt right and its needs to be look into , I have showed them what Ive been experiencing so they can try to avoid the issue by trying to put blame on myself and no . No one sat with me to educate and for me to go in the branch and theres associate to telling me I need to fight this speakers measures and here I am , I want to be refund back all my over draft fees thats wasnt supposed to be charge in the first place . The past month alone they charged me 35 dollars over 20 times