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BBB Accredited Business since

Thanks Mama

Additional Locations

Phone: (617) 965-6262 Fax: (617) 209-1333 49 Border St, Newton, MA 02465

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Thanks Mama is a cloth diaper specialty store offering cloth diapers, diaper covers, potty training pants, swim diapers, baby carriers, toys, bibs, nursing products, and accessories.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Thanks Mama meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Thanks Mama include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Thanks Mama
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 7

Additional Information

BBB file opened: December 07, 2009 Business started: 11/01/2002 in MA Business incorporated 07/23/2008 in MA
Type of Entity


Business Management
Ms. Helena Shumakin, Vice President Mr. Kosta Shumakin, President
Contact Information
Principal: Ms. Helena Shumakin, Vice President
Principal: Mr. Kosta Shumakin, President
Number of Employees


Business Category

BABY ACCESSORIES-RETAIL DIAPER SERVICE Children's and Infants' Clothing Stores (NAICS: 448130)

Products & Services

Thanks Mama sells the following brand(s): Babykicks, bumGenius, Bumkins, Bummis, Ergo, FuzziBunz, Imse Vimse, Kissaluvs, Kushies, Moby Wrap, OsoCozy, Snappi, Thirsties

Thanks Mama offers the following product(s): Baby Carriers, Baby Toys, Bibs, Cloth Diapers, Diaper Covers, Diapering Accessories, Nursing Products, Potty Training Pants, Swim Diapers

Hours of Operation
M: 10:00 AM - 5:00 PM
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 5:00 PM
F: 10:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
American Express
Online Payment

Customer Review Rating plus BBB Rating Summary

Thanks Mama has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 49 Border St

    Newton, MA 02465

  • PO Box 351013

    Brighton, MA 02135


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.