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            Business ProfileRoyal Administration Services, Inc.

            Auto Warranty Processing
            BBB accredited business

            Current Alerts For This Business

            Special Notice:
            This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

            Additional business information

            See all additional business information

            Contact Information

            51 Mill Street, Building F

            Hanover, MA 02339-1641

            Get Directions
            Visit Website
            Email this Business
            (800) 871-0467

            Business hours

            8:30 AM - 5:00 PM
            Business Hours
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            2.35/5

            Average of 48 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            76 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/27/2002

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Royal Administration Services, Inc. is a provider and administrator of vehicle service contracts. The business' products include automobile warranty plans, automobile warranty service, and automobile warranty service insurance.

            Business Details

            Location of This Business
            51 Mill Street, Building F, Hanover, MA 02339-1641
            Email this Business
            BBB File Opened:
            12/27/2002
            Years in Business:
            23
            Business Started:
            5/2/2000
            Business Incorporated:
            5/2/2000
            Accredited Since:
            12/27/2002
            Type of Entity:
            Corporation
            Number of Employees:
            65
            Related Businesses
            Hours of Operation

            Primary

            M:
            8:30 AM - 5:00 PM
            T:
            8:30 AM - 5:00 PM
            W:
            8:30 AM - 5:00 PM
            Th:
            8:30 AM - 5:00 PM
            F:
            8:30 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Richard McCabe, President
            • Ms. Donna Maiuri, Director of Operations
            Contact Information

            Principal

            • Mr. Richard McCabe, President

            Customer Contact

            • Ms. Donna Maiuri, Director of Operations
            Additional Contact Information

            Fax Numbers

            • (781) 261-2522
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            76 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My 2016 **** explorer was dropped off to ******************** belair on 12/22/2023. We called ***** today and was advised warranty company requested documents that were already sent with the first estimate paperwork. So in the meantime claim to even start repairs is still on hold after 2 weeks. This is a major repair and not even started yet. In meantime we are without a vehicle two weeks now just on hold for royal to accept the claim. In meantime they only cover a small amount for a rental. Is not much at all to compensate for their long process and repetitive asking for documents already received previous.
            Read More
            Read 75 More Complaints

            Customer Reviews

            48 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kennedy W

            04/05/2024

            For years, I've been skeptical of extended warranties. They always seemed like a ******. However, after my car suffered a major electrical issue that would have cost thousands out of pocket, I decided to explore my options. Royal Administration was recommended by a friend, and I'm so glad I listened. Their representatives were incredibly patient and knowledgeable, explaining the intricacies of various Royal warranty plans and ensuring I understood the coverage details. Ultimately, I chose a plan that fit my budget and offered the protection I needed. Thankfully, I haven't had any further problems, but the peace of mind Royal Administration Services provides is priceless. I wouldn't hesitate to recommend them to anyone seeking a reliable and transparent extended warranty company.
            Read 47 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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