skip entire header and global navigation

BBB Business Review

This Business is not BBB accredited

Boch Automotive

Additional Locations

Phone: (781) 762-7200 Fax: (781) 619-6746 View Additional Phone Numbers 1201 Boston Providence Highway, Norwood, MA 02062 http://www.boch.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Boch Automotive is engaged in sales, service, parts and repair of new and pre-owned Toyota, Honda, Scion, and other pre-owned makes and models, both foreign and domestic.  They provide automotive services and collision repairs as well as rentals, tire-sales, fleet leasing, and commercial accounts.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Boch Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Boch Automotive

Customer Complaints Summary Read complaint details

76 complaints closed with BBB in last 3 years | 29 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 25
Billing/Collection Issues 6
Delivery Issues 5
Guarantee/Warranty Issues 0
Problems with Product/Service 40
Total Closed Complaints 76

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Boch Automotive
See Trends in Complaints on Boch Automotive

  • Government Actions

    Massachusetts Attorney General vs. Boch Enterprises
    on 7/31/2009 the Massachusetts Attorney General's Office reached an agreement with Boch Imports, Inc. resolving allegations that the automobile dealer used deceptive prices in its print, television, and radio advertisements. The Attorney General’s Office filed an Assurance of Discontinuance in Suffolk Superior Court under the Consumer Protection Act and Boch has agreed to change its advertising practices and to pay $55,000 in civil penalties and costs and $55,000 to the Local Consumer Aid Fund.  

    What government actions does BBB report on?

  • Advertising Review

    BBB has nothing to report concerning Boch Automotive 's advertising at this time.

    What is BBB Advertising Review?

Additional Information

top
BBB file opened: April 03, 2008 Business started: 12/31/1970 in MA Business incorporated: 03/09/1998 in MA
Type of Entity

Corporation

Business Management
Mr. Ernie Boch Jr., Principal Mr. Jim Carroll
Contact Information
Customer Contact: Mr. Jim Carroll Principal: Mr. Ernie Boch Jr., Principal
Number of Employees

590

Business Category

AUTOMOBILE REPAIRING & SERVICE AUTOMOBILE REPAIRING & SERVICE EQUIPMENT & SUPPLIES AUTOMOBILE REPAIRING-EXOTIC & EUROPEAN CARS AUTOMOBILE REPAIRING COLLISION AUTOMOBILE PARTS & SUPPLIES-NEW AUTOMOBILE DEALERS-NEW CARS AUTOMOBILE DEALERS-USED CARS

Products & Services

Boch Automotive sells the following brand(s): Ferrari, Honda, Maserati, Scion, Toyota

Boch Automotive offers the following product(s): New and used cars

Service Area
United States, with focus in New England and Mid-Atlantic states.
Alternate Business Names
Boch Honda West Boch Collision Center Boch Honda Boch Luxe Boch New To You Boch Rent-A-Car Boch Toyota Boch Toyota South
Additional Tradenames, Addresses & Phone Numbers

Boch Collision Center
Route 1 "On The Automile"
1201 Boston/Providence Highway
Norwood, MA 02062
Parts Phone:  781-255-6251
Fax:  781-255-6254

Boch Honda
Route 1 "On The Automile"
279 Boston/Providence Highway
Norwood, MA 02062
Sales Phone:  781-619-6000
Service Phone:  781-619-6776
Parts Phone:  781-619-6790
Fax:  781-619-6767

Boch Luxe
Route 1
101 Washington St.
Foxboro, MA 02035
Sales Phone:  781-619-6977
Service Phone:  781-619-6979
Parts Phone:  781-619-6978
Fax:  508-543-0116

Boch New to You
Route 1 "On The Automile"
279 Boston/Providence Highway
Norwood, MA 02062
Sales Phone:  781-762-7200
Service Phone:  781-255-6171
Fax:  781-255-6214

Boch Rent-A-Car
Route 1 "On The Automile"
859 Boston/Providence Highway
Norwood, MA 02062
Parts Phone:  781-255-6180
Fax:  781-255-6469


Boch Toyota
Route 1 "On The Automile"
277 Boston/Providence Highway
Norwood, MA 02062 
Sales Phone: 781-769-8100
Service Phone: 781-255-6040 
Parts Phone: 781-255-6029
Fax: 781-255-6021 

Boch Toyota South
Route 1
620 South Washington Street
North Attleboro, MA 02760
Sales Phone:  508-699-7551
Service Phone:  508-699-7551
Parts Phone:  800-231-0002
Fax:  508-699-0509

Ferrari of New England
Route 1
101 Washington St.
Foxboro, MA 02035
Sales Phone:  781-619-6977
Service Phone:  781-619-6979
Parts Phone:  781-619-6978
Fax:  508-543-0116

Maserati of New England
Route 1
101 Washington St.
Foxboro, MA 02035
Sales Phone:  781-619-6977
Service Phone:  781-619-6979
Parts Phone:  781-619-6978
Fax:  508-543-0116

Industry Tips
Automatic Transmissions Automobile Repair and Services Buying a New Car Car Repairs Finding an Automobile Repair Shop - 5 Tips - Video Read Before You Sign
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations