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Find a Location

The High-Line Group, Inc. has 1 locations, listed below.

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    Business ProfileforThe High-Line Group, Inc.

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/15/2009

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The Highline Group, Inc. is an Automobile Dealership that buys and sells used cars,trucks, motorcycles,and motorsports. The company also has a service and reconditioning center.

    Business Details

    Location of This Business
    1150 Westford Street, Lowell, MA 01851-2719
    BBB File Opened:
    3/4/2005
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Incorporated:
    2/23/1999
    Accredited Since:
    7/15/2009
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Alternate Business Name
    • Highline Motor Group
    • High-Line Motorsports
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Charles Fotopoulos, President
    • Mr. James Bouras, Manager of Communications
    • Ms. Bryanna Stocking, Controller
    Contact Information

    Principal

    • Mr. Charles Fotopoulos, President

    Customer Contact

    • Mr. Charles Fotopoulos, President
    • Mr. James Bouras, Manager of Communications
    • Ms. Bryanna Stocking, Controller
    Additional Contact Information

    Fax Numbers

    • (978) 459-5329
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a car on 12/9/2021. The car was advertised as having rear heated seats which was a selling point to me since I live in Vermont. I came home and found out the car does not have this feature. I contacted the dealership through phone calls and emails without any help or resolution. I called Landrover and they confirmed this was not a feature. I don't think a car should be falsely advertised especially when you are paying $64,000 and I was lied to.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bryan G

    1 star

    02/07/2024

    *********************************** and the Highline Motor Group are scammers. They sold me a lemon, I kept brining it in to be repaired, and they never fixed any of the issues. They would lie to me and tell me that the car was fixed, but they would only fix it enough to last for a few days. The car broke down over and over again during the warranty period, and they refused to give me my money back. ******* will play the victim and act like he did everything he could, when in reality they do nothing and sell lemons. DO NOT DO BUSINESS WITH THIS COMPANY, YOU WILL REGRET IT.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

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