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Find a Location

Route 44 Toyota has 1 locations, listed below.

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    Business ProfileforRoute 44 Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Route 44 Toyota specializes in auto sales. The services include but are not limited to new and used automobile sales, new/used parts inventory, repair and service department, rental and detailing services.

    Business Details

    Location of This Business
    1154 New State Hwy, Raynham, MA 02767-5437
    BBB File Opened:
    6/25/2004
    Years in Business:
    25
    Business Started:
    7/6/1998
    Business Incorporated:
    7/6/1998
    Type of Entity:
    Corporation
    Number of Employees:
    100
    Alternate Business Name
    • Route 44 Toyota/Scion
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:45 AM - 8:30 PM
    T:
    8:45 AM - 8:30 PM
    W:
    8:45 AM - 8:30 PM
    Th:
    8:45 AM - 8:30 PM
    F:
    8:45 AM - 8:00 AM
    Sa:
    8:45 AM - 6:00 PM
    Su:
    12:00 PM - 5:00 AM
    Business Management
    • Mr. Robert Ryan, Director of Customer Relations
    • Mr. Timothy Bruno, President
    Contact Information

    Principal

    • Mr. Robert Ryan, Director of Customer Relations

    Customer Contact

    • Mr. Robert Ryan, Director of Customer Relations
    • Mr. Timothy Bruno, President
    Additional Contact Information

    Fax Numbers

    • (508) 824-3948
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Bought 2018 **** edge. We got what we thought was a great deal at the time, our salesman made the whole process really easy, I wish that was the end of this story. When we purchased the vehicle we explicitly stated we would be using this vehicle for a trip on our honeymoon the following weekend. On the night we brought the car home, the driver's headlight was out sand the heat didn't work. I text *********** and he asked me to drive back an hour and a half, let his service department look at it. The next day I did just that. Sat at the dealership for over an Hour finally the service advisor told me there was lack of coolant in the system, they filled it & the heat now works At this time there was no indication that they researched why there was no coolant to provide heat.During the following week I worked and prepared for my vacation/wedding/honeymoon, I noticed the lower engine cover was barely hanging on. We text the salesman again, he said to bring it by and they would fix it. I did I was told they put new pins to hold up the cover, but on reality they only zip tied the piece on. **** miles into our trip it falls off. During our trip we noticed the vehicle was skipping a bit during acceleration, being the vehicle was higher miles I assumed it just needed a spark plugs. During the trip I message my sales person all this info. We finally make it to our destination, **********, **. The next morning we go to our car and start it, it idles very roughly and white smoke comes out the exhaust. Check engine light... Bring it to the local **** dealership and they diagnose it as needing a new long block, $8.4K repair. We just bought the vehicle for $15k After 3 days of attempts to get this situation rectified. The service manager called and said they wont do anything as were about 800 miles over the lemon law. The owner and gm have yet to return any calls.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Katelin M.

    1 star

    08/12/2022

    The dealership posted a price online then when we got there they told us that there were maintenance fees that increased the price. When we showed the original price was still online the salesman told us while we were on the test drive he would look into it. When we returned he explained their GM left and that everyone was pitching in to take care of the GMs dutiesthat the increase was NOW because someone had posted their cost price instead of the sale price. We said thank you but no, when getting back the deposit maintenance fees were again mentioned & that they had corrected the price online. Salesman called 5 minutes after we left dropping the price to just above the original pricestill said no. & low price still shows online ????????

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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