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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Advanced Remarketing Services offers innovative solutions to some of the re-marketing industry's toughest questions. We navigate the confusing landscape of wholesale, salvage and consumer markets to sell the
vehicles in the best venue to the most appropriate buyer base.
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A BBB Accredited Business since
BBB has determined that Advanced Remarketing Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Advanced Remarketing Services include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Joseph D. Hearn, President
Number of Employees
AUTOMOBILE & TRUCK BROKERS ADVISORY SERVICE SCRAP METALS DATA PROCESSING SERVICE Automobile and Other Motor Vehicle Merchant Wholesalers (NAICS: 423110)
Alternate Business NamesCar Donation Wizard You Call We Haul
Industry TipsBuying a Used Car Finding a Reliable Used Car - 5 Tips - Video Read Before You Sign
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Types of Complaints Handled by BBB
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BBB Complaint Process
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Additional Email Addresses
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB Customer Review Star Ratings are not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Star Rating in addition to all other available information about the business.
Problems with Product/Service
Read Complaint Details
Complaint: I donated a car tot he Armed Forces Survivors Fund through ARS. When they came to take the car, they would not give any receipt for it. Seems bizarre. Two weeks later I received an email indicating I could take a tax deduction for $500. I have had several offers for two thousand dollars and more for the car, but wanted to make a donation. Blue Book value was a good bit higher. When I called to question the person on the phone indicated they sold it at auction for probably less than $500, but she would not provide any details. It seems to me like there was no real interest in securing value for the Armed Forces Survivors. I could have, and should have sold it myself and just made the donation. ARS seems to highly unethical in this regard.
Desired Settlement: I would like ARS to clearly indicate on their web site that they do not make any attempt to maximize value for the intended charity, and that the donor can make a more significant donation to the intended charity by disposing of the vehicle personally.
Dear Mr. *******:
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved