BBB Business Review

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This business is not BBB accredited.

Harvest Trading Group, Inc.

Phone: (781) 982-7300 61 Accord Park Dr, Norwell, MA 02061 View Additional Email Addresses http://www.harvestdirecttv.com


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Description

Harvest Direct Trading Group , Inc.  specializes in Direct Marketing  for products such as  hardware, housewares, fitness, entertainment, health and beauty, home and garden, toys, crafts and pet products.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Harvest Trading Group, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 18 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 13
Total Closed Complaints 18

Additional Complaint Information

BBB has received approximately 100 complaints filed by consumers against Harvest Trading Group. These complaints are currently being processed by BBB and will be added the Business Review once the complaints are processed and closed.

Customer Reviews Summary Read customer reviews

1 Customer Review on Harvest Trading Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: September 01, 2010 Business started: 02/07/1990 in MA Business incorporated 02/07/1990 in MA
Type of Entity

Corporation

Business Management
Mr. James P. Lewis, President Mr. Austin O'Malley, Business Development
Contact Information
Principal: Mr. James P. Lewis, President
Customer Contact: Mr. Austin O'Malley, Business Development
Number of Employees

25

Business Category

ADVERTISING SPECIALTIES MARKETING PROGRAMS & SERVICES Other Services Related to Advertising (NAICS: 541890)

Products & Services

Harvest Trading Group, Inc. offers the following product(s): Fabriclear, GoGo Pillow, iRenew Bracelet, Pressure Pro, Smart Spin Containers

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
Method(s) of Payment
Check
Money Order
MasterCard
Visa
American Express
Discover
Alternate Business Names
Fabriclear GoGo Pillow Harvest Direct Nail Active No Slip Pressure Pro
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Massachusetts Attorney General One Ashburton Place, Boston MA 02108 Phone Number: 617-727-2200 ot TTY (617) 727-4765 Fax Number: Please call the main telephone number at (617) 727-2200 and explain your request to the operator. Once the operator determines which division you need, the operator can provide the fax number for that division. http://www.mass.gov/ago/ emailcomplaints@state.ma.us

Federal Trade Commission FTC 600 Pennsylvania Avenue, N.W., Washington DC 20580 Phone Number: 202-326-3300 or (202) 326-2222 Fax Number: 202-326-2012 http://www.ftc.gov secretary@ftc.org

Industry Tips
Is Your Digital Marketing Outdated? Is Your Digital Marketing Outdated? - Video Refunds, Exchanges and Returns: Customer Service

Customer Review Rating plus BBB Rating Summary

Harvest Trading Group, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.