skip entire header and global navigation

BBB Business Review

This Business is not BBB accredited

Meadow Lake Village

Phone: (208) 888-2277 4037 Clocktower Lane, Meridian, ID 83642 http://www.MeadowLakeVillage.com

Print

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Meadow Lake Village include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Meadow Lake Village

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Meadow Lake Village
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Meadow Lake Village

Additional Information

top
BBB file opened: April 02, 2003 Business started: 01/01/1980 Business started locally: 01/01/1980
Business Management
Ms. Tami Cuthill, Human Resource Director
Contact Information
Principal: Ms. Tami Cuthill, Human Resource Director
Business Category

RETIREMENT & LIFE CARE COM/HOMES

Government Action

Wasden: Meadow Lake Village Reaches Agreement Regarding Fee Increases (Boise) - Meadow Lake Village, a Meridian senior retirement community, reached a legal settlement with the Attorney General's Office resolving allegations that Idahoans were misled regarding future increases in annual fees when purchasing their interest in the community, Attorney General Lawrence Wasden said. "Idahoans are entitled, under Idaho law, to receive truthful and accurate information regarding the annual fees associated with living in their retirement community," Attorney General Wasden said. "This settlement allows the residents of Meadow Lake Village peace of mind that they will be receiving an accurate and fair accounting of any future increases." Some Meadow Lake Village residents complained to Wasden's office that Meadow Lake Village's sales agents said its fee increases were calculated pursuant to the cost of living index or the annual rate of inflation. This contradicts the fee provision in the residents' written contract, which gives Meadow Lake Village broad discretion to raise fees. In some cases, cottage residents saw their fees increase more than 50 percent in two years. The settlement agreement requires Meadow Lake Village to offer certain cottage residents the opportunity to modify their original fee contracts and limit future increases to five percent each year. Meadow Lake Village also must modify its business practices to ensure that its sales agents understand the company's service fee policies and do not misrepresent these policies to potential residents. The affiliate company of Meadow Lake Village, Touchmark, operates similar communities in eight states and in Alberta, Canada. The Meridian community includes independent living cottages and apartments, as well as assisted living facilities. Both Touchmark and Meadow Lake Village cooperated with the Attorney General during his inquiry.

X
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Snake River Region. Businesses may engage in more than one type of business.
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

Find a LocationX

  Change Location
Show Only Accredited Locations