Business ProfileforBarrier Pest Control

Their customer service reps are very rude ans unprofessional. They are very pushy. They promised things to get me to sign the project, then refused to keep their word. Went and did service twice without my permission. I would not recommend them. They were a headache to deal with.

Good afternoon, ******. I dont believe this review to be a fair assessment of what weve done to attempt to serve you and your home. In the 1-year agreement, signed by you, weve completed all 5 agreed-upon appointments. Within that year, weve rescheduled appointments at your request 10 times, and youve canceled appointments 4 times. Weve worked with you all year, with the understanding that we put an extreme value on working with our customers' schedules in balance with our technicians' work-home lives, subsequently, our business hours are M-F 8 am - 5 pm.I understand that you and your family have gone through hard times, and we certainly sympathize, and have proven this time and again by working with you, pushing services out, holds, reschedules, reminders, emails, texts, calls, and by simply doing what we can while were at your home.When you thought sickness had hit your family or you were out of town, we were always happy to simply treat your exterior, and because interior treatments are always included, and retreatments are always free, we even tried to work with you to schedule follow-up appointments to get the inside of your home done, as well.Here are 4 basic examples of the many times we worked with you:****** 09/23/2021 09:26 AMCan you guys como down tomorrow around 4pm?Barrier 09/23/2021 09:50 AMHello! I don't have any openings tomorrow unless someone cancels, but I do have some next week - Barrier ****** 09/23/2021 09:56 AMWell I work 8 to 5pm what do you have available?Barrier 09/23/2021 10:05 AMHi ******, I just got a cancelation tomorrow in your area, and I can have a technician out tomorrow 9/24 between 4 and 5 pm to get the interior treated for you. - Barrier ****** 09/23/2021 10:19 AMThat would work perfect thanks ****** 01/04/2022 04:37 PMWhat is the time frame? I need latest afternoon due to my work schedule. Thanks Barrier 01/04/2022 04:42 PMHello! The Latest I can do it is between 4-6 pm :) - Barrier ****** 01/04/2022 05:04 PMThat works will the tech give me a heads-up before heading over?Barrier 01/05/2022 09:00 AMYes, he'll call before heading over :) - Barrier Barrier 01/14/2022 09:00 AMGood morning. We can do it after 3 pm on Tuesday the 18th, thank you! -Barrier ****** 01/14/2022 10:22 AMThat works thanks ****** 08/16/2022 03:31 PMThat does not work for me my husband is currently unemployed and I cannot afford this service at time.Barrier 08/16/2022 04:20 PMHello ******! I can put a 30-day hold on the account for now and then check back at the end of that hold to see how things are doing if that works for you! -Barrier ****** 08/16/2022 04:38 PMOk