BBB Business Review

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BBB Accredited Business since

ClickBank

Find a Location

Phone: (800) 390-6035 1444 S Entertainment Ave  Ste 410, Boise, ID 83709 View Additional Email Addresses http://www.clickbank.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

ClickBank offers online marketplace for digital and some physical goods that allows individuals and businesses to attract the customers online.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ClickBank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

226 complaints closed with BBB in last 3 years | 70 closed in last 12 months
Complaint Type Total Closed Complaints
Sales and Advertising Issues 11
Billing Issues 31
Delivery Issues 22
Service or Repair Issues 32
Order Issues 7
Product Issues 112
Customer Service Issues 11
Facilities Issues 0
Total Closed Complaints 226

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against ClickBank
See Trends in Complaints on ClickBank | View Complaints Summary by Resolution Pie Chart on ClickBank

Customer Reviews Summary Read customer reviews

93 Customer Reviews on ClickBank
Customer Experience Total Customer Reviews
Positive Experience 12
Neutral Experience 4
Negative Experience 77
Total Customer Reviews 93

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on ClickBank

Additional Information

BBB file opened: June 08, 2000 Business started: 01/01/1998 in CA Business started locally: 07/20/2004 Business incorporated 07/08/2004 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Idaho Secretary of State
700 West Jefferson Room E205, Boise ID 83720
http://www.sos.idaho.gov/
Phone Number: 208-334-2300
[email protected]

Type of Entity

Corporation

Business Management
Ms. Jennifer Beevers, Vice President of Client & Customer Advocacy Mr. Kelly Householder, CEO Mr. Brad Wiskirchen, Director
Contact Information
Principal: Ms. Jennifer Beevers, Vice President of Client & Customer Advocacy
Principal: Mr. Kelly Householder, CEO
Principal: Mr. Brad Wiskirchen, Director
Business Category

Online Shopping Financial Transactions Processing, Reserve, and Clearinghouse Activities (NAICS: 522320)

Products & Services

ClickBank offers the following product(s): payment processing services

Refund and Exchange Policy
ClickBank has a 60 days Refund Policy for all products. If you need a refund please contact our Customer Care at 1-800-390-6035 or visit CLKBank.com.  We offer live chat on CLKBank.com.  ClickBank's Customer Service is available 7 days a week from 6 am to 9 pm Mountain Standard Time, except for major holidays. 
Service Area
ClickBank services Nationwide.
Alternate Business Names
Click Sales Inc. Keynetics, Inc.

Customer Review Rating plus BBB Rating Summary

ClickBank has received 1.59 out of 5 stars based on 93 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.