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BBB Business Review

Customer Reviews

BBB Accredited Business since 8/7/1987

Capital City Heating & Cooling

(208) 345-4115

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Original Review:
I can't say enough good things about the guys at Capital City Heating & Cooling. They've always provided great service (as Todd's Heating & Cooling), but this time they REALLY came to the rescue! The house I'm now living in had an old, damaged furnace, no chimney liner, no chimney cap, and a do-it-yourself exhaust system that put my family's safety at risk. It all came to a head when my chimney got clogged with dead squirrels and birds and my furnace gave out altogether. My first call was to a chimney specialist, but he quickly recommended the crew at Capital City. I'm so glad he did. They took care of it all...with an incredible response time and even within my budget. Now I have a warm, safe home again and a smile on my face. Thank you so much!!
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