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Customer Reviews at the BBB
Posted on July 22, 2011 | No Commentsby Jan Quintrall, President & CEO I’ve been in this BBB business for over 20 years. I have heard customers... -
Dispatches From Scammerland: Email Scam About Iraqi Dinar
Posted on July 13, 2011 | 57 CommentsWant to buy foreign money? You’ll be sure to make millions. What’s the catch? Earlier today a man called the... -
Best Laid Plans of Brides & Grooms
Posted on July 11, 2011 | No CommentsThe best advice I ever got on planning my wedding was this: Something WILL go wrong. When it does, laugh.... -
Dispatches From Scammerland: How Could I Rent My House Without Knowing It?
Posted on July 11, 2011 | No CommentsImagine yourself sitting at home, watching TV, when there is a knock at the door. It is a family of... -
Dispatches From Scammerland: Statistics
Posted on June 21, 2011 | No CommentsYou know how they say there are lies, damned lies, and statistics? Well, recently some statistics gathered by eight different... -
The Secret to Customer Service
Posted on June 16, 2011 | 3 CommentsRecently we spoke to a consumer wanting to investigate a “free cell phone” offer targeted to low-income households. The telephone... -
Crazed by a Coupon
Posted on June 15, 2011 | No CommentsWhen is a coupon worth fighting over? In my opinion, never. I’m referring to a complaint my BBB office received... -
The Green Green Grass of Home
Posted on June 15, 2011 | 1 CommentJointly written with Norma Miller & Zan Deary Do you like saving money by cutting your own grass? Or do... -
Change is Difficult But Worthwhile
Posted on June 10, 2011 | No CommentsWhen you’re almost 100 years old, it’s hard to change. That’s true for people and it’s true for organizations. For... -
If a Computer Calls Me, Is It Rude to Hang Up?
Posted on June 8, 2011 | No CommentsHave you ever rushed to get to the phone because your sister, who is stationed back East, will be calling,...
