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Views expressed on this Blog are those of the individual author and do not necessarily reflect the views of BBB or the Council of Better Business Bureaus.Archives
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What’s in a Grade?
Posted on June 18, 2013 | No CommentsBetter Business Bureau provided more than 124 million BBB Business Reviews in 2012; these reviews contain addresses and phone numbers,... -
Be Cool. Know About the “3 Day Cooling Off Rule”
Posted on June 4, 2013 | No CommentsOne of the questions we often hear at BBB is how to cancel the purchase of a product or service.... -
A Tale of Heartbreak: Who Can You Trust?
Posted on May 22, 2013 | No CommentsSometimes, the last person you would expect is the first person to rob you blind. A woman reported that her... -
The Art of Delegating
Posted on May 10, 2013 | No Comments“You do not trust any of your staff to talk to clients because you do not know how they will... -
BBB & FTC warn unexpected “drip pricing” fees can drive up vacation costs
Posted on April 29, 2013 | 1 CommentMany Acadiana consumers and families save hard-earned money the entire year to be able to afford that special summer vacation.... -
The Building Blocks of Trust
Posted on February 26, 2013 | No Comments3 Signs that You’re Doing Business with a Trustworthy Company Online Most people selling goods and services on the Internet... -
Navigating the New Technology Landscape: Why is This Model Better Than That One?
Posted on February 14, 2013 | 1 CommentI bit the bullet a few weeks ago and went shopping for a tablet. I decided my smart phone was... -
Nature’s Wrath and the Best and Worst of Times
Posted on February 12, 2013 | No CommentsStill on the porch The Big Blizzard of 2013 will be remembered for many years or decades to come. Natural... -
Consumer Misconceptions about the BBB
Posted on January 2, 2013 | 1 CommentFor those who have never used the BBB’s services, there is generally some misconception about what it is that we... -
From personal experience: The value of a 2nd or 3rd opinion
Posted on November 15, 2012 | 1 CommentPerhaps a good secondary headline might be “Scammers try to Cheat BBB Employee During Furnace Maintenance.” Every day of the...
