BBB AUTO LINE Makes Lemonade Out of Lemons

Continuing from our Did You Know files we feature BBB AUTO LINE where consumers receive one on one assistance when filing a Lemon Law complaint. So much can happen between the time you drive your brand new car off the dealership lot and home before problems begin to start.

Basically, Lemon Laws cover manufacturing problems that affect the safety, value or use of your new vehicle. The make and model of vehicle covered by the Lemon Law varies from state to state so be sure to visit BBB AUTO LINE and verify your car is eligible before filing a claim.

  • There is no charge for BBB Auto Line. It is free for consumers.
  • The process is completely impartial. The staff and arbitrators are independent of manufacturers that participate in the program.
  • From claim to settlement, BBB will guide you through the entire process.

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About Sandra Guile

Sandra Guile is the Community Outreach Specialist for BBB. She promotes BBB’s message of marketplace ethics through public speaking engagements, presentations, media relations, press releases, web content, and other written materials. BBB|Cincinnati is located at 1 East 4th Street Suite 600 Cincinnati, Ohio 45202 - to reach the office, call (513) 421-3015.