What Better Business Bureau does not Mean

hand 300x300 What Better Business Bureau does not MeanSo you’re having a bad day at work, and your boss hasn’t paid you in several weeks. Who do you report this awful practice to? Some folks out there think the Better Business Bureau should be told. After all, neglecting to pay an employee is a bad business practice, right? There is no doubt about this logic. Not paying someone is an awful business practice and does get reported to us. Yet the Department of Labor helps with these kinds of problems.

Problems are compartmentalized, and it can be confusing. For instance, a person will call in an absolute crisis situation. Their landlord hasn’t repaired leaks to their roof in months. The mold growth from it is triggering allergies and illness. The sidewalk to the front of the apartment is broken and is unsafe for toddlers and certainly anyone in a wheelchair. “So please, Better Business Bureau, would you do something NOW about these problems?”

Oh, trust me. Our hearts do go out to the people who are in dire straits, and we do wish there was more that we could do. To the best of our abilities, our agents who respond to these calls are trained in so much as where to refer callers when it does not fall under BBB’s responsibilities.   Issues that are not part of our responsibility include employee/employer problems, health and safety matters, anything related to a government organization, criminal justice issues, problems with discrimination, medical malpractice, etc.

One thing is for certain, if you are having a problem and you don’t know where to turn, most likely we have information for you. So do not hesitate to call. If we aren’t the right agency, we’ll do our best to get you there!

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About Kristal Heffley

Ad Review and Social Media Specialist of BBB serving Northern Indiana. Kristal spends a great deal of time learning, writing about, and educating the public on scams of the day. She also is quite the social-media enthusiast and community partner. You can follow her posts, i.e. BBB serving Northern Indiana on Facebook, Google Plus, Instagram, LinkedIn, Twitter, YouTube, and of course, our blog.