SCAM ALERT: Your photos email

Phishing 150x150 SCAM ALERT: Your photos emailAn email has been circulating for months now with the title “Re: Your Photos.” It comes from various senders and the body simply says “Hello, as promised your photos,” and a link.

BBB warns consumers not to click the link. It contains malware that will infect your computer. If you receive this email, simply delete it without clicking any links. If you have already clicked a link in a similar email, run an antivirus software program to find and delete the malware.

In addition, BBB reminds consumers to be wary of any emails from unknown senders, or suspicious emails from people you know. Here are a few tips to help avoid malware, spyware and phishing (attempts to steal your personal information via email):

  • Never reply to an email that is asking you for personal information. Even if the email appears to be from a trusted source, this may be a phishing attack, where someone is trying to illegitimately obtain your personal or financial information. Delete the email immediately.
  • Do not click on any links from sources that you are unfamiliar with. This may be a phishing attack, where someone is trying to redirect you to a website that may automatically trigger malicious code and infect your computer. If you really want to check out a link sent to you by email, research the company or individual first to confirm they are trustworthy. If so, then manually retype the link into a secure web browser.
  • Keep anti-spyware, anti-virus and anti-spam software up to date. While consumers are ultimately responsible for keeping personal and financial information private, these technologies are designed to help keep phishing attacks at a minimum.

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About Amy Fowler

As an investigator for BBB, Amy reviews local businesses who have been accused of bad customer service, poor ethics or downright illegal behavior. When she finds examples of bad business practices that harm consumers, she reports them to the public. Sometimes those reports are simply added to a company’s BBB Business Review so consumers can make informed decisions. In more serious cases, she will write a press release for the BBB website, alert the local news media or write a post for watchyourbuck.com, the blog for BBB Serving Central, Coastal, Southwest Texas and the Permian Basin. She started her career in customer service while earning a degree in journalism from the University of North Texas. She moved on to work as a reporter and editor for several local newspapers before coming to BBB. She is passionate both about writing and giving people the information they need to make smart choices for themselves and their families — two passions that blend perfectly in her work at BBB.