FTC takes action against mobile device maker

Mobile Security 150x150 FTC takes action against mobile device maker

On Wednesday, BBB provided tips for securing your mobile device, reminding consumers that smartphones are just like computers — vulnerable to hacking, malware and phishing scams.

Today, the Federal Trade Commission announced a settlement with HTC America. The agency claims the mobile device manufacturer “failed to take reasonable steps to secure the software it developed for its smartphones and tablet computers, introducing security flaws that placed sensitive information about millions of consumers at risk.”

The company will release software patches for its current phones and “undergo independent security assessments every other year for the next 20 years.”

The FTC also announced yesterday that it will hold a public forum on threats to smartphones and other mobile devices from malware and spyware. It will be free and open to the public June 4 in Washington, D.C. The agency is currently accepting recommendations for discussion topics or requests to serve as panelists. Submit your recommendations, requests or suggestions to mobilethreats@ftc.gov.

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About Amy Fowler

As an investigator for BBB, Amy reviews local businesses who have been accused of bad customer service, poor ethics or downright illegal behavior. When she finds examples of bad business practices that harm consumers, she reports them to the public. Sometimes those reports are simply added to a company’s BBB Business Review so consumers can make informed decisions. In more serious cases, she will write a press release for the BBB website, alert the local news media or write a post for watchyourbuck.com, the blog for BBB Serving Central, Coastal, Southwest Texas and the Permian Basin. She started her career in customer service while earning a degree in journalism from the University of North Texas. She moved on to work as a reporter and editor for several local newspapers before coming to BBB. She is passionate both about writing and giving people the information they need to make smart choices for themselves and their families — two passions that blend perfectly in her work at BBB.