Santa fraud could be coming to town

Shopping Santa 150x150 Santa fraud could be coming to townBBB Serving Central, Coastal, Southwest Texas and the Permian basin posted a video blog about these scams here.

While the holiday season can bring out the best in people, it can also bring out those pesky Grinches looking to taking advantage of our festive spirit. Better Business Bureau is warning of the following five most common holiday scams that could ruin your holiday cheer if you’re not careful:

1. Holiday e-card scam: You receive an eGreeting from an unnamed “relative,” or “friend,” and you have to click on a link to view it. However, clicking on the link could unleash malicious spyware or viruses. In some cases, nothing bad happens until you download software from the e-card website so you can “run your e-card.”

Tip: If there is any question of who the card came from, don’t open it! Also, be sure you have the latest anti-virus and anti-spyware software installed on your computer.

2. Delivery Scams: In this case, you receive a card saying an unsuccessful attempt was made to deliver a package to your home and directs you to call for more details. When you call the number, you get a recorded message or are kept on hold. In the end, the number you’ve called is a foreign number and you are charged high rates for the call. This scam can also come via email.

Tip: Find the contact information on your own for the company that left the message, and reach out to them directly to confirm any problems with a delivery.

3. Fraudulent websites: Be on the lookout for fake websites offering bargain prices, especially on hard to find gifts, the hot gifts for 2012 or knock-off brand name products. If the price sounds too good to be true, it probably is.

Tip: Check a seller’s reputation and record for customer satisfaction at bbb.org; look for the “s” in https:// in the address box to ensure you’re shopping on a secure website; and pay with a credit card.

4. Phishing emails: You receive an email with a very tempting offer or claiming problems with an order, and are directed to click on a link. The link directs you to a fake website where you’re told to enter personal and financial information.

Tip: If you receive an email similar to this, call the contact number on the website where you placed your order to confirm that there really is a problem with the transaction. Do not click on any links provided in an email from an unknown sender

5. Fake job scam: Many retailers and manufacturers need extra staff to handle the holiday rush. Knowing this, scam artists send out emails or post to popular classified sites promising non-existent jobs. You’ll eventually be asked to pay a fee for the job, or the scammer will use the info on your resume to steal your identity.

Tip: Be suspicious of “too good to be true” job offers and research the company offering the job at bbb.org. Never pay money for a job and be cautious of giving your personal information. 

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About Amy Fowler

As an investigator for BBB, Amy reviews local businesses who have been accused of bad customer service, poor ethics or downright illegal behavior. When she finds examples of bad business practices that harm consumers, she reports them to the public. Sometimes those reports are simply added to a company’s BBB Business Review so consumers can make informed decisions. In more serious cases, she will write a press release for the BBB website, alert the local news media or write a post for watchyourbuck.com, the blog for BBB Serving Central, Coastal, Southwest Texas and the Permian Basin. She started her career in customer service while earning a degree in journalism from the University of North Texas. She moved on to work as a reporter and editor for several local newspapers before coming to BBB. She is passionate both about writing and giving people the information they need to make smart choices for themselves and their families — two passions that blend perfectly in her work at BBB.