BBB believes National Fraud and Investigation Agency is operating a phony debt collection scheme. According to information received by BBB, calls from National Fraud and Investigation Agency accuse consumers of defaulting on payday loans and threaten that if consumers don’t pay immediately via wire or by providing bank account or credit card numbers, he or she will be arrested or sued.
A consumer told us her story – as the mother of 3 small children, the calls she received from National Fraud and Investigation Agency left her emotionally distraught. National Fraud and Investigation Agency falsely accused her of receiving 2, $350 online loans in 2006. They threatened that if she didn’t pay $588 within 30 minutes of the call and another $588 in 30 days, they would file felony charges against her. She was afraid she would be thrown in jail, separated from her 3 small children, and forced to pay a $7,000 bond – money she did not have. Fortunately, the consumer contacted BBB before succumbing to these hollow threats. Otherwise, she could have lost over a thousand dollars.
BBB warns National Fraud and Investigation Agency may have consumer’s Social Security, old bank account numbers or driver’s license numbers as well as home addresses, employer information or even the names of personal friends and professional references to make it seem that the threats are legitimate.
To the consumer’s credit, she did have the sense to ask National Fraud and Investigation Agency where they were located. The business refused to provide her with a valid business address. This is a major red flag when a business refuses to give you a valid business address. BBB tried ourselves to get a valid address from National Fraud and Investigation Agency. We were initially told by the business that they were located at 1000 Main St in Cincinnati, OH. But we found that that address belongs to Hamilton County Courthouse, not National Fraud and Investigation Agency. So far, BBB is unable to locate National Fraud and Investigation Agency.
BBB offers the following advice to consumers if they receive a suspicious telephone call about an outstanding debt:
• Ask the debt collector to provide official documentation which substantiates the debt.
• Do not provide or confirm any bank account, credit card or other personal information over the phone until you have confirmed the legitimacy of the call.
• File a complaint with the Federal Trade Commission online if the caller is abusive, uses threats or otherwise violates federal telemarketing laws.