“Who is this? Are you a telemarketer?” If you can narrow it down to what state the telemarketer is calling from, you may wish to contact that state’s Attorney General. You should also contact the Federal Trade Commission. Both agencies use this vital information to go after businesses that may have bad telemarketing practices, on a state and/or national level.
Should you add your phone numbers to the state or federal Do Not Call Lists? It is recommended that you do both. State and federal laws differ. If you have your number on both lists, then you are guaranteed that fewer telephone solicitors will call. Plus, the Federal Trade Commission updates their lists on a quarterly basis, as opposed to the Attorney General’s monthly basis. One list may be updated more often, and another list may not have certain telemarketers banned on it, based on state or federal laws. So, it’s best to cover both bases.
Both the AG and FTC lists expire after 5 years, telephone solicitations are only allowed between “8 a.m. to 9 p.m.”, and telemarketers have about one month within the date of registration to remove you from their lists. If you change phone numbers or have a number disconnected, there is no need to contact either agency. This information is updated regularly. If you wish to report a complaint on a call, you need to have a company’s name or phone number of the representative calling and the time the call took place.
If you are having concerns with telemarketing complaints, the Attorney General and Federal Trade Commission are both good places to begin with. Your Better Business Bureau also can give you some guidance. Feel free to contact us!
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