Microsoft Scam

You may receive a call from someone claiming to be with Microsoft.  They will tell you there is a problem with your computer and you have very limited time (20 minutes or so) to correct the problem or your computer will crash.  We all know that Microsoft is not going to personally call you and help “fix” your computer.  But, we all know the scammers will call you.  We are unsure if the caller wanted a credit card number, access to the person’s computer or some other personal information because the potential victim hung up before giving them the chance to say anything else.  Can you believe the scammer had the nerve to call back?

As always, never give personal information to unknown callers, and in this case, don’t give anyone access to your computer.  Be smart, be on the defensive, ask questions and follow your instinct.

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About Christine Hayley

I started with BBB|Cincinnati in 1997 as a Co-Op. Today I am the Dispute Resolution Director.