AT&T Customers, Don’t Fall For Fake Bill Emails

A few months ago, scammers attempted to trick Verizon customers into opening fake bill notices. Get ready AT&T customers! Now it’s your turn.

How the Scam Works:att 150x150 AT&T Customers, Dont Fall For Fake Bill Emails

People nationwide (both AT&T subscribers and not) are receiving fake emails that are almost identical to the real alerts many AT&T customers get to remind them of their monthly payments.

This phishing scam is notable for its painstaking replication of AT&T emails and the large bill amounts (many are near or above $1,000). See this sample email for a perfect example.

Spot This Scam:

You can spot a fake email by the large bill amounts and by hovering over the links. When you place your mouse on a link, the destination URL will appear. Check whether it leads to AT&T’s website or, in a scam email, to a third party site.

More Information:

See BBB.org’s complete scam directory for more information about breaking scams in your area.

Also, check out AT&T’s phishing support here for more information. If you need to double check your AT&T bill, you can use their online bill suport here.

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About Kelsey Owen

Kelsey Owen is the Director of Communications and Public Affairs for the Better Business Bureau serving Metro Washington DC and Eastern PA. Prior to December 2014, Kelsey was the Communications and Marketing Coordinator for the Council of Better Business Bureaus based out of Arlington, VA. Kelsey graduated from Denison University with a degree in economics and communication and is currently pursuing a master's degree in media entrepreneurship.