According to a Federal Trade Commission report, Skechers USA has agreed to pay $40 million to provide refunds to people who bought Skechers Shape-ups, Resistance Runner, Toners or Tone-ups shoes.
The report states that in 2008, the FTC filed a lawsuit concerning claims that Skechers violated certain state laws and consumer protection statutes in connection with the marketing and sale of their toning shoes.
If you purchased eligible Sketchers toning shoes since August 1, 2008, you may be a class member with limited exclusions if the court grants preliminary approval of the proposed settlement.
For more information on the matter or refund details, contact FTC’s Skechers Hotline at 866-325-4186 or visit the Sketchers Settlement website.
i bout a pair of skechers do not like and i heard about it on the news how do i get my money back i git them at super shose in lancaster pa please call me 717-475-3812 thank you mr. kreider
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learn english you fucking retard.
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66-325-4186 or visit the Sketchers Settlement website.
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that’s 866-325-4186 or visit the Sketchers Settlement website.
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I have two pairs of Sketcher Shapeups bought at Famous Footwear. How do I apply to get a refund ?
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I got a pair of skechers shape ups, my feet were hurt more when I wore them, even my lower back, I got them about two years ago, and only wore them three times, how can I get my money back, mines are the mary jane style. Thanks.
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I got mine in Jan of 2011. Never thought they were comfortable but wore them thinking it
takes time to tighten my butt. Looking for the refund.
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I purchased beautiful pair of “shape-ups” Skechers after viewing promotional ads w/ Kim Karidashian. Very persasive. Unfortunately wearing my new Sketchers cost an additional $588.00 for six weeks medical therapy to correct injury to my back due to my new Sketchers.
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I bought a pair. Is that why my back hurts
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Love my sneakers and been wearing them whenever I can. Getting firmer and my doctor noticed I am getting thick. At first feels weird but now I am in shape after all my leg surgeries(vein). It does work and I suggest to wear as much as you can. Planning to buy another pair.
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I purchased 3 pairs of Sketchers 2 pairs of work shoes, and 1 pair like a sandle shoe. Now from wearing the shoes for 3 years the bones in my left foot have shifted to the left. My foot and ankles swell every day, had to see foot doctor and get 3 shots of cordizone shots to relieve the pain. Now I need foot surgery to fuse my bones in my left foot. Now I have to buy new shoes every 2 months because they lean so far to the outside of my foot cant stand the pain. Cant get foot surgery right now because have no job or health insurance so daily I have to wear compression socks to help keep the swelling down, cant go barefoot anymore because they swell to much and to much pain. Before I wore these sketchers tonning shoes did not have any problems with my feet.
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My back has been hurting because I have been doing alot of walking so I went out and bought a pair of Sketcher shape ups today. My back feels better already! After doing a little research on line, I realized that my lower back was so sore because my foot was turning out as I stepped which threw my pelvis and spine out of alignment. I had bought a pair of shape ups 2 years ago and remembered how they helped my back. When I went searching for them today, I didn’t realize that they had been recalled until a salesgirl informed me. The sole of shape ups I bought today are not as thick as the pair I purchased 2 years ago and I actually like them better. Works for me! Everyone is different.
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I brought a pare of sketchers and did not receive my refund.I was told that my refunds would be abtainable through this website.I brought them at Sketchers USA,Inc #380 16749 NW 67thAVE.#16 Miami,Fl.33015.04/16/2012 at 10:57:01.I would like for someone to contact me on the status of my refund at your earliest convenance.
Thankyou
Mary L Moore
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im trying to c how can i get my money back from some skecthers shape up i haave bought i have the box they came in with the price on them but i dont have my receive
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i received my pair of Sketchers Shape Ups as a gift in 2009. I do not have a receipt.
How do I go about getting a refund for these?
I thought they would help, but I will stick with my MBT shoes.
I wore the MBTs and did not have the back and foot pain issues
I had with the Sketchers.,
How do I file a claim?
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I bought my Sketchers Shape Ups in January 2010…I LOVE MY SHAPE UPS…can’t even imagine not wearing them when I go for my power walks…where can I buy them NOW???
Please would love to know where I might still be able to get them!
Thank You!
Belinda
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I love the shape-ups too– I cant imagine that I may never get another pair. Did you ever find out if anyone else makes anything similar?
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Hi Belinda,
I have a white pair that has never been worn. Size 8 1/2.
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Sherry,
I also bought them when they came out and LOVE OLVE LOVE mine and want more–So where can i buy more of them!!Can’t do without them!!!
The other people just cant walk or are having other problems and want to blame someone but their self!! Get real People>
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Wow, you people are dense. READ the article, then post. Go to the website stated and linked IN THE ARTICLE ABOVE to apply for a refund.
And for those of you who like the Shape-Ups and want more… Wow. They’ve been recalled. They don’t do what they advertised that they do in fact they make it HARDER to do what is advertised because every time I wear mine I end up with a sprained ankle. Built like crap and advertised to shape and tone you up. Bull. I got mine as a gift from my mother, unfortunately they cost her nearly $80.00 and the refun I applied for is only about $40.00. Sad.
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They have been recalled, BUT you can still get them on line. And if you actually follow the instructions that come with the shoes they can help and I’m living proof of it. Unfortunately they aren’t for everyone, same can be said about many shoes as I said in my post at the bottom.
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this is so TRUE!!!!!! People they do work if you use them wright. I LOVE -LOVE -LOVE Mine!! Lets stick up for what we believe in — I Love strawberries but that doesnt mean everyone does!!!
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I have Three pairs of skechers shoes, No receipt and would like to return for a refund, they cause leg cramps and feet aches. Let me know how I can return them for a refund, before they hurt me more. Wendy Goldshot.
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I tried calling the number you provided to get a paper claim form. That number took me to the useless automated line. You need to provide the information you said would be available. Nothing on the automated line would help me get the form. If you are so neutral why are you making it difficult and frustrating to get help? And I did read what was available and how you claimed you would help prior to writng this
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Go to skecherssettlement.com
You can fill a claim on line very easily.
If your claim amount is less than $200, you do not need to send a receipt to show proof of the purchased shoes.
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I wore my Sketchers Tone-ups ONE TIME and experienced numbness in all my toes–really scary! Has anyone else had this problem? I have never had this happen with any other shoe and it wasn’t because the shoes were too small.
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Experienced numbness in all my toes from wearing Sketchers Tone-ups ONE time! Really scary!
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I have been wearing Shape ups for three years. did not care if they made my bum tighter, but what I did get was a shoe that I could work long hours on my feet. I would be so sorry to lose these shoes. I have a corn on the ball of my foot. It can be removed but will return. Shape Ups was the only shoe that padded the ball of the foot as well as the heel.
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I agree with Mona Gibson. Shape ups and toner shoes have been a god send for my numerous feet problems. I think where the company went wrong is promising a beautiful ass and the lawsuit result was right. Well, I notice my 200lb body is more toned.
Yes, I had a fall the first day I wore my shoes. Also, information pamphlets warned that you should gradually increase the time you wear your shoes.
I feel empathy and sympathy towards those who have been injured. However, I don’t support the decision based on injury. What about the shoe companies that sell 4 to 6 inch heels that cause back, foot and falls? Even Skechers have 3 or 4″ platform shoes and is anyone suing for injuries from high heels? .
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I couldn’t agree more! These shoes have been an absolute God send for me and my 200 lb body! I work in retail, on my feet 10-12 hours a day on concrete, and thank God for these shoes, one pair lasts me exactly 6 months and then it is time for a new pair, but that’s ok no pain in my feet anymore. And yes, I feel much more tone all over as well!! Thank you sketchers
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I love my Shape-ups! I have had mine a little over a year and never had a problem. I love them and will probably not wear regular tennis shoes again. I’ll keep buying them as long as they are made. Love, love, love them!!
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I bought my first Shape ups a year ago, I suffer from Arthritis in my ankles and frayed tendons in my feet, they have been an absolute god send to me, enabling me to walk with out pain once again. I need less frequent cortozone injections, and am completely pain free during the night.
Please please don’t stop manking them, I haven’t found a comparative alternative on the market.
They have truly changed my life.
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yes i have a pair
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I took a trip to shoe store two days ago and bought two pairs. My service adviser has two pairs that he wears and that how I know about the shoes. The show sales man told me about this lawsuit. I tried them on at the store and they felt great. I’ve been wearing them for the past two days and I still feel great. The shoes are awesome. I’m an automotive technician and having to work in these shoes makes the day that much better. My legs don’t tighten-up and my lower back doesn’t feel as inflamed and the end of the day. I hope that the people who are in a lawsuit with this company aren’t in it for the money.
I rely enjoy shoe thank you.
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I bought Skechers Shape-Up’s awhile back excited to start wearing them and toning up. After a few months I started getting back problems. I thought it was just pain from working out and ignored it but then I read this: http://www.newsnet5.com/dpp/money/consumer/consumer_reports/consumer-reports-tests-skechers-shape-ups-toning-shoes
I was shocked that my back problems were because of the shoes I was wearing. I stopped wearing them right away but I still have back problems. I read a lot more about Skecher Shape-Ups on this site:
http://yourlegalhelp.com/unsafe-dangerous-consumer-products-liability-lawsuit-lawyer-attorney/skechers-lawsuit-injury-injuries-shape-ups-toning-shoes-lawyer-attorney
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I am recovering from foot surgery. I never had foot problems before wearing my skeecher shape ups. I had sore arches and heels for months before I went to a podiatrist & tried every treatment evening shock wave on my heel.
Has there been any lawsuits proving these shape ups are harmful to people with high arches????
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I bought sckechers toneutps cant walk a but a little distict and from the chinto top calf front is sore and my back hurts I have to stop and rest.
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sketcher shap up shoe. Saying shoe will help your back pain correct posture etc so i bought it pair of shap up through isme. Now im wearing it more than a month but it’s killing me hurting my leg and back verry badly i need to take it off in between work i can’t even sleep well. You better have clacks shoe way better than this rubbish shap up’s.
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i love my skechers shape ups. been wearing them a couple of years now , and just bought a couple of pairs that are dressier for work. i can’t believe this law suit business against skechers. i have had no problem. why don’t people sue all the makers of high heel shoes- now those are damaging to the back and feet etc!!! nancy in houston
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I have been using Skecher’s Shape Ups and MBT’s for the last four years. I have had nothing but positive results. My previous back and knee pain is gone and I wear these types of roller sole shoes exclusively, even when jogging. If they don’t work for you don’t wear them…..but don’t ruin the opportunity for others to find pain relief by wearing this type of shoe. How many times in your life time have you bought a pair of shoes you didn’t like. I am now finding it extremely difficult to find the shoes to re-order. I am very dissapointed that it appears Skechers is discontinuing the line due to the lawsuit.
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Shelia…..I feel the same way….I am so disappointed that it appears Skechers is phasing out the Shape Up line due to the law suit. I am frantically buying up shoe styles I like in my size but am having no luck.
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I submitted a claim for my sketchers several months ago I have not heard back how long does it take??
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I love my sketcher shape ups. Just like other shoes, they may feel comfortable for some but not for others. Everybody’s feet are different. As for aches and pains, you probably had problems prior to using the shoes but the way your foot and body is built the shoe may have aggrevated the condition – NOT CAUSE IT!
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I love how people blame these companies for everything!
I am flat footed and have numerous pains associated with that condition including hip pain, foot pain, unable to walk or stand for long periods of time and back pain. Under my doctor’s advice, I bought a pair of Sketchers. I love it and my hip no longer hurts constantly. I now own two pairs of Sketchers, one with the thicker bottom and one for “running”, which I do Zumba in. So far, I haven’t had any problem with balancing.
I have nothing but good things to say about these shoes.
Yes, they are different. Yes, they make you walk differently. Yes, they may not tone you up. But people should stop blaming the company for silly little things like falling, which may happen to you with or without the Sketchers.
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I have 2 pairs a Skechers and a fila my mom also has a Skechers that she never wears I wear mine all the time (ok there the only shoes I own and my Skechers are work class)
I have worn then years SOLID and only once have I sprained an ankle I don’t recall which pair I was wearing tho but I know it wasn’t fun I also do have my shoes off most of when I can like when I’m at home or that which may help my case
Ill have a hard time finding another nice pair but I may go right back to Skechers cause larger sizes are cake to find
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I noticed after start wearing this shoes my lower back starting hurting and my feet hurt after and hour or so of weraring them.
My right feet hurts the most.
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Sketchers shape ups Hummm…I have had my Sketchers for about 1 year and every time I would wear them I couldn’t sit for days my lower back and legs hurt so much I could not sleep…I was told it was my body just getting use to them…OK well I put them on again the other day and guess what why the pain is unbearable..I can not sit or stand to long I don’t think that you should have such pain after wearing a pair of Sketchers shape ups ..And wasn’t anyone heard about the recall????
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I bought 3 pairs for myself and family in nov/11, at first wearing my pair, my right leg went numb for about 6 months at once or twice a week. Felt I was just braking them in. Just this past october, I suffered swollen knee and everytime I moved forward in the shoe the same right leg, that was numbb was also suffering from what it felt like bones separating from the knee cap. I hear a crack here and there. I used a pencil to rub the pain in the creaves of my knee. The pain/swollen went away as soon as I stopped wearing them. The only possitive effect that I notice from thesse shoes was that I walk a little firmer with my right foot. I could hear it and I stayed at paying attention to my walk. I believe a shoe should not make you hurt or seprarte your joints.
I do ask for a refund and I already filed at claim at https://skechers.action-settlement.com For the ones that got the other two dont even wear them, wasted.
Told them to hold on to them til after settlement passed. They also wont be going to goodwill, not worthy.
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I bought 2 pair and filed a complaint almost a year ago? Is anyone getting their money?
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I bought 2 pair and filed a claim a year ago. Has anyone received there check?
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You would think these huge business companies would at least take the time out to make sure their products are safe. Now thousands of people are faced with serious injuries. http://news.consumerreports.org/safety/2011/05/are-toning-shoes-unsafe-reports-of-injuries-raise-concern.html. Something needs to be done, warning labels, a change in design, something. http://yourlegalhelp.com/unsafe-dangerous-consumer-products-liability-lawsuit-lawyer-attorney/sketchers-toning-shoe-injury-lawyers-and-lawsuits
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Not only have people filed lawsuits against Skechers for false advertising, but many of our firm’s clients have actually suffered injuries as a direct result of wearing the shoes. The shoes purposefully set the user off-balance. The idea was to help users engage muscles they don’t normally use, but as multiple studies have found the shoes offer no significant increase in caloric burn over normal sneakers. For anyone interested you can learn more about the Skechers lawsuit here.
We are currently taking these cases throughout the United States with no upfront costs or payment. We never charge our clients unless we win their case
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I bought a pair but made by Champion. I have major back, ankle, and feet pain. I recommend no one to buy a pair of these shoes from any brand. I am 22 and can barely walk and/or stand most days.
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I purchased a pair of Shape ups off of Amazon.com a little over two years ago. I wore them for months, walking many months in them for exercise. I developed Achilles Tendonitis in BOTH achilles. I’ve suffered now for two years, and every step I take is painful. I no longer can work out, excercise, and as a nurse I have lost hours on the job due to chronic pain. I’ve been going to the podiatrist and nothing has helped. I am now looking at surgery with three months off of work. I am seriously considering hiring a lawyer and suing this company on my own. I am not sure this can be done, but I am going to check into it. My entire life has been altered by the damage done to me from wearing these shoes. I do not have the money to take three months off of work for this surgery, and I do not have an income if I do not work. However, I have no alternative because now my tendons are developing tears from the chronic inflammation and it’s either the surgery or lose my ability to walk. Two weeks ago I woke up and couldn’t even put my weight on my left foot. This has been a nightmare!
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*Learn English, you fucking retard.
You fucking retard.
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My wife bought a pair of sketcher shap-ups two years ago. She read the instructions on how to properly walk in the to exact the full benefits and they have paid off. Sue has toned her legs and buttocks to that of a 26 year old. AnD she is 56. Keep the refund, I’ll take the results!
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I agree with some of the other people, I absolutely love them. I have a mortons nuroma and when wearing the shape ups I have no pain in my foot by the toes. I too will be trying to buy up some of the shoes before they are all gone.
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I am soon to be 47, have been a cook in a pub for the past 4 yrs and have osteoarthritis in my feet, knee’s (1/3 cartledge left in left knee/ 60% right knee) , hands and elbows. Before getting my skechers 2 yrs ago I was 176 lbs and I would be in so much pain (feet/knee’s) after work that I felt like a 100 yr old woman hobbling around the house. 2 yrs later & a pair or 2 of sketcher shape-ups and my feet/knee’s no longer cause me any where near the pain they use to. Also after telling my knee specialist how much they reduced the pain and he checked me out, he said if it reduce’s the pain then its reducing the wear and tear on my knees. (cause once that cartledge is gone its off to get a plastic knee for me. =-( )
And just from following the INSTRUCTIONS that came with my shoes (I did do some 10 min stretching before any walking…just seems like common sense) and doing nothing other then wearing my Skechers every time I walk our the door I am now down to 129 lbs and my husband tells me I’m as hot as I was when I was 24. lol
I have bought shoes in the past that friends or family raved about how comfortable they are, but they just weren’t for me. The same goes for skechers, they aren’t for every body, but that doesn’t mean you should prevent those they do help from being able to get them. That in my opinion is just inconsiderate, selfish and just plain greedy. I guess the lawyer who posted on here is desperate for business, he couldn’t find a ambulance to chase.
lol My husband actually suggested last night while I was TRYING to find a pair of shape-ups that I like in my size online, that I file a lawsuit against those who are preventing me from easily (as in a local store, not online where I can’t try them on) acquiring that which makes my life less painful and a little more enjoyable.
Its something to seriously think about….
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P.S. Yesterday I called every shoe store within a 50 kilometer’s of where I live looking for skechers shape-ups and every one of them told me they’ve had many people calling to try and find some. A few sales girls even told me I was not the first person with osteoarthritis in their feet and/or knee’s to call looking for them.
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I bought a pair of off brand shape ups was the worst investment ever. I have arthritis in my hip and couldn’t walk when I took them off. Also now I have pain in my right foot almost all the time these are not good shoes.
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I love skechers shape-ups! I have suffered for years with the pain of heel spurs and pain on the balls of my feet. I bought shape-ups almost two years ago and the pain has been gone ever since. I wear them every day. This last summer, we did 5 days straight at Disney World – I never thought I’d be able to do that much walking without tremendous pain! I was amazed at the comfort provided from wearing my shape-ups. I was tired, but ready to go the next day without aching feet. I agree that false claims were made and they should be held accountable for that, but these shoes have been a lifesaver for me! Trying to find some more, as I’ve worn these out. They are not easy to find.
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I applied for my refund on line so long ago that I don’t remember when it was. Definitely more than 6 months ago, haven’t received any refund or even an acknowledgement that they even got my request. Has anyone out there gotten their money yet?!
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Hi, I see where some of you are experiencing lower back pain. I have been told that I have generative dis and arthritis. I want to know if all of you are still having your back proplems because I didn’t have this problem until I started wearing the sketcher tone ups.
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I have been wearing Shape-ups for 4 years now. I own 3 pairs and I LOVE them. I had hip problems and could not even walk for a short distance but with them I can walk for hours. I originally bought them for the ads but when I discovered how they helped my movement when I walked I kept using them. I would not give them up now for anything.
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I love my shape ups, I now have 4 pairs, they are the most comfortable shoes I have ever had and my legs are more toned since wearing them.
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OMG, you people are all nuts! High heel shoes are so horrible for your feet back, whole body! Yet they are so for absurd amounts of money and yet no one is sueing those companies for their injuries. It takes a bit of time to get totally used to these shoes because most people have bad posture. These shoes force you to walk in better form. The cushioning on them is amazing! These are the only shoes that I can wear all day on any surface and no pain anywhere. You can’t say that about heels ever. Yet young girls start wearing heels earlier no to accustom their feet early. So sad. I am sad these may not be available anymore.
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these shoes are great. they immediately relieved the pain of my plantar fasciitis. have not had to have the injections for three years. I was practically unable to walk. I kept thinking if only I could get a shoe to fill in the high instep space I would be fine. My mom got me a pair of the mary jane style shapeups, not the cutest shoe and a little nursing homeish, but they worked instantly. If I become unable to get these shoes after a while I will have a shoe builder make me an insole that will fill in that instep for any price. Till then I will buy as many extra pairs of shape ups I can to keep as back up. Pain relief trumps great looking butt any day!! thank you sketchers and sorry for the nonsense other people have caused.
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Had my Shape-Ups 2 years and have worn them slap out. Yes they were tough at first but I’d do it all over again. I need more!!
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If you purchased them from a Canadian store, (I’m from Canada), do you still get a refund? Have had nothing but foot, knee, hip and lower back problems since purchasing them. I can barely even walk and forget about bending down to even accomplish putting on my own socks. My husband has to help me with that. Pretty sad. The site that is shown is for USA so that’s why I ask. Because I’m not even sure how to go about getting a refund.
Thanks.
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Wouldn’t it suck if peanut butter were outlawed because some people are allergic to peanuts! Millions of people have bought shoes over time that were not a good design ‘for them’ and have hurt their feet. This isn’t rocket science: Try ‘em once, take ‘em back and don’t buy ‘em again. For those of you who are not a good fit for Sketchers Shape Ups, I know it’s not your fault that the rest of us will be deprived of a product we really love and benefit from. It’s, in truth, our legal industry that has come to behave more like Wall Street – they turn some people’s unhappiness with a product into an opportunity to make millions! I join so many others in my extreme disappointment that I will no longer be able to purchase my Shape Ups. I’d gladly sign a liability waiver with the Sketchers company the same way I have to sign a waiver every single time my 4 kids participate in any of the many school sports they play. NOTHING is a right fit for everybody (no pun intended). To the Sketchers company: Please Please bring them back marketed just as another regular sneaker style. Please. We fans will buy them up and those who randomly try them only to discover they hurt will, like I said, take ‘em back after day one like we all sometimes have to do with any other shoe in life.
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The shoes are great but i’d like to make some money off of the lawsuit.
This is an awesome way to make some dough.
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Im very upset about this whole thing! I just now learned about this law suit! I been in and out of the doctor office because of lower back pain! I wore those damm sketcher work shape ups every single day!
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Why are we just hearing about this on the news today May 15, 2013 Memphis,TN and the due date has passed. This is not fair and to find out April 13, 2013 was the last day to submit a claim… That is so sad the way you do consumers. It truly should be extended. When I truly got them to improve my health and strength in legs and nothing has happened. BBB/FTC please fight on our behalf to extend this for many did not have an idea we had this right!!
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You don’t need any receipts. I used the form online
and sent it to the appropriate address. It has been a
half year so far. The form mentioned to be patient.
You can get up to 200.00 maximum back.
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