Nickeled and Dimed: Six Things That Used to Be Free

Woman with Money 150x150 Nickeled and Dimed: Six Things That Used to Be Free“Our free society is turning into a fee society,” says, a website that (still) offers free rate information to consumers. “Many services and goods that were once freebies now cost money.”

On its blog, the online financial newsletter notes that lots of things – like free checking, hotel pillow chocolates, and free online news – are disappearing from the marketplace. Penn State marketing professor Fred Hurvitz chalks it up to creative price increases. “You can up your basic price and include all of the service as if it’s free,” he notes, “Or you can try to keep the base prices as low as possible — and charge separately for extras.”

No-cost banking is rare, according to Bankrate’s 2011 Checking Account Survey. Even noninterest checking accounts usually are not free, and average account maintenance fees are $4.37 a month, compared to $2.49 just a year earlier. And the average fee for a noncustomer to use a bank’s ATM? A whooping $2.40.

Other small fees that hit hard:

• Most pizza chains are now charging $2-3 for delivery (and, yes, you still need to tip the driver)
• Service station often charge to us the air pumps (which means you are paying for air)
• Snacks, headphones and blankets on airplanes now cost you…even seat selection can come with a fee

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About Katherine Hutt

Katherine R. Hutt, Director of Communications and Media Relations with the Council of Better Business Bureaus, is an award-winning communicator who has been helping nonprofit organizations tell their stories for the past 25 years. She was a CBBB consultant on numerous projects for more than a decade before joining the staff in 2011.