Recently my BBB office discovered an unlicensed lawn care business in one of the cities we serve. The owner has a business license, but says the additional requirements of licensing, bonding, and insurance through our state’s Department of Labor & Industries are “too expensive.”
Let me tell you something: It’s too expensive to hire somebody who won’t get properly registered with the state. Those requirements are in place to protect you if there’s a problem.
Furthermore, a business so strapped that it can’t cover basic expenses might not be around tomorrow if you have an issue. If they go out of business, you’re out of luck.
Businesses like this get work by leaving their cards at people’s doors. Also, their employees may wear uniforms similar to those of better-known companies in the same industry. If you come home to find a flyer or card stuck in your door, it’s ok to consider hiring the company. But first, check them out at www.bbb.org and your state Department of Labor & Industries. You can also see if there have been complaints to the Attorney General’s office, the Secretary of State, or online consumer complaint sites.
Don’t want to work that hard? Use the BBB to find an Accredited Business in the industry you need. These companies are properly licensed, free of an accumulation or pattern of complaints, and have signed an eight-point agreement to act in an ethical manner.