Better Business Bureau is warning businesses to beware of a malicious e-mail that remains in circulation. The e-mail pretends to be from BBB about a complaint filed against the company. The e-mail first came to BBB’s attention on November 21, 2011 and since then has had various incarnations.
Your BBB has been noticing an increease in SPAM emails, claiming to be from the Council of Better Business Bureaus, in the United States.
They are of several types and can have several subjects:
1. The Better Business Bureau customer complaint
2. The Better Business Bureau dispute resolution
3. The Better Business Bureau investigation
4. Unathorized bank transfers to your company account
5. The Better Business Bureau needs your immediate response
Because the message is fraudulent, BBB advises any business that receives this e-mail to take the following steps:
• Do not click on any links or reply to the message,
• Completely delete the message from your inbox, and
• Run a full virus scan on your computer if you did click on any links.
If you receive an e-mail from Better Business Bureau about a complaint filed against your business and need assistance in determining whether or not it is legitimate, contact your local BBB directly at www.edmonton.bbb.org or 800-232-7298.
For more advice on how to protect your business from malicious online attacks and data breaches visit www.bbb.org/data-security
For further information and updates, about the phishing email SPAM, please visit our online article.
Please feel free to forward this e-mail to your staff and business associates.