When I was a little girl, my mom stayed at home to look after us kids while my dad worked. That was just what women did. Especially in a small Idaho town with a limited job market. One day my mother brought home a trunk of cosmetics: almond face lotion, peppermint foot rub. There was even something called “Royal bee jelly”—I think—that was thick and soft but not greasy. The company was called “JAFRA”—Jan and Frank were the owners—and all Mom had to do to make money was to host parties and invite her women friends.
What happened next was what often happens—Mom threw a few parties, went to a few parties, and then the creams and lotions sat in the cupboard for the next decade. (They were really good products though!)
In college, I worked for a fast-food franchise owner who was big into Amway. She bought all their cleaning products for the restaurant. She was convinced that this company was her ticket to early retirement and possibly multi-millionaire-dom. As far as I know, she’s still trying to become a Diamond.
The BBB sometimes gets calls about multi-level marketing (MLM) opportunities. Are they scams? While any particular scenario could be a scam, the short answer is no. MLM is a legitimate business model that has made certain individuals extremely wealthy. However, it isn’t easy.
Many people who get into network marketing don’t have the personality or the tenacity to make a go of it. They chicken out of making cold calls or meeting strangers at Perkins. They don’t want to invest all the time into their home business that would be necessary for it to succeed. Or, they get divorced and end up splitting their downlines.
You see, I worked for a network marketing company for a few years. But not as a distributor—I stayed with a steady paycheck from the corporate offices. It was there that I met a company executive who had gone from abysmal failure—sleeping in his car—to becoming a millionaire with these MLM products. And when he did, his sponsor, the man who recruited him, became a multi-millionaire.
I chose this particular MLM company to work for because their products:
- Were environmentally-friendly
- Were not tested on animals
- Were not significantly more expensive than items in the store
- Were something I could believe in
Here are some tips on how to research a MLM company and make sure it’s right for you. Think about:
- How transparent is the company? Are you getting real answers to your questions, and not just the run-around or a company line? Do they disclose their financials?
- Has the company been around for awhile? (The longer, the better.)
- What is the initial investment?
- Who will support you? Does your sponsor seem like they will actively coach you and have time for you? Can you meet other people in this person’s downline?
- How are refunds—to you and to your customers, clients, prosumers, or whatever they call them—handled? How do they deal with complaints?
- Is their technology easy to use or is it kind of a pain?
- What is the competition?
- Are they aware of or do they subscribe to the Direct Selling Association (DSA) Code of Ethics?
Final thoughts
1) Remember that pyramid schemes, which can look like MLM to begin with, are not legitimate. A genuine MLM opportunity involves product and is not simply mailing cash back and forth.
2) You may not want to make your living from your MLM business—I’ve been to plenty of Cabi, Partylite, Avon, and Pampered Chef parties hosted by friends who just wanted to get these products that they liked discounted or cheaper. Even so, do your homework first. You won’t be sorry you did.
Did you know? The Direct Selling Education Foundation is currently partnering with the Council of Better Business Bureaus to spread our mutual message of ethics and trust in the marketplace. The DSEF can be found on Facebook at http://facebook.com/TheDSEF.









Holly,
Thanks for your very fair and accurate portrayal of MLM.
Illegal pyramid schemes often try to disguise themselves as legal, legitimate MLM programs because they want to appear legal and legitimate. The public does need more education in how to differentiate between the two.
Len
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Hey Len, you’re welcome!
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Thanks for the interesting post. As the President of the Direct Selling Association (DSA), I’d point out that companies should not just say that they adhere to the DSA Code of Ethics, they should absolutely commit to it and the independent adjudication of complaints under it, by being members of DSA.
Thanks again for the thoughtful observations about direct selling companies.
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Well put Joseph.
Matthew Beeman
Direct Selling News
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Good article. One key is to pick a company with a product you LOVE. this business is all about sharing, and even if you think you have some miracle product that will kill cancer, if you’re embarassed you’ll never build! you’re in MARKETING (not sales) and with a product you’re passionate about you don’t hesitate to let others try it.
I love coffee – everyday, all day. I aligned my passion with an opportunity and am happier for it!
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Thanks Jon and Joseph for your comments!
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The food from Northern India: Mainly breads with dishes which has a thick sauce and dairy products such as cream, paneer, ghee, and youghurt. These dishes are warmly flavoured rather than heat from chillies.
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My mom sold Jafra when I was a kid! As soon as I saw the beginning of your article on FB, I knew it had to be. They had some really great products! My mom was a single mother looking to make some extra money and I think she was fairly successful for a little while but it wasn’t enough income for her to support a family by herself. She eventually had to go back to work full-time. Brought back some memories though – and great articles! My company meets all those points, I’m proud to say!
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MLM’s operate as legitimate businesses until someone shuts them down. ie.e Equinox.
For whatever reason, regulatory agencies have dragged their feet in taking action.
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quite unique and interesting experience. I don’t have any personal experience on this but my brother is connected with these marketing services. One year before he has joined Organo Gold Multilevel Marketing and he is earning very high amount of commission.
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Great article! I think your representation of MLM is pretty accurate. There are illegal schemes running but if you do your due diligence before joining any type of MLM and connect with real people who can help you integrate automated strategies then you can definitely be successful with whatever primary company you choose (as long as it’s not a scam
)
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