It’s Still Out There! New Advice on BBB Phishing Email

security large 150x150 It’s Still Out There! New Advice on BBB Phishing EmailHave you seen it? An email scam using BBB’s name and logo is spreading a malicious virus that infects computers and networks to steal banking and other critical information.

BBB has updated its advice and recommends the following to anyone who receives the email:

  • Do not open any attachments
  • Do not click on any links
  • Delete the email from your inbox, and then delete it again from your trash or recycling folder
  • Run a full system scan using reputable virus software

Earlier BBB said to run the scan only if you’d opened the attachment or clinked on the link, but because the virus causes so much damage, we are now recommending that everyone who gets it run the scan. If you are networked, run a scan on all computers.

Domain owners should also set up a sender policy framework (SPF) and set their spam filter to use it. Microsoft offers a simple, four-step process for setting up an SPF:

For information on how to know if the email is real or a fake, go to:

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About Katherine Hutt

Katherine R. Hutt, Director of Communications and Media Relations with the Council of Better Business Bureaus, is an award-winning communicator who has been helping nonprofit organizations tell their stories for the past 25 years. She was a CBBB consultant on numerous projects for more than a decade before joining the staff in 2011.