We have recently received reports from businesses asking if BBB called them. BBB contacts businesses all the time to obtain more information or regarding complaint related issues. We will always leave a name and telephone number for a return call. However, there are people out there impersonating BBB. We are unsure of their location or intended purpose. If you are in doubt of who called you, feel free to contact you local BBB office and verify the name of the individual that called you. In most instances, if BBB called you, you can be transferred to that representative.
Who’s Calling You?
– October 19, 2011Posted in: Alerts/Scams










I received a call offering to reduce my credit card interest.The man had an accent from India. He had the first 3 numbers of my credit card and wanted me to confirm the rest of the number and give him the numbers on back of card. Of course, I did not give him the numbers. However, I am concerned because he said I had a $3,000 balance on my account and I had not made a payment for 3 months. He eventually hung up on me because I would not give him the info he wanted. I did call my credit card company and they said that I still had a 0 balance. I have had some suspicious e-mails saying someone was trying to use my name and credit to purchase an airline ticket and also several banks that I don’t have credit cards with. I have stopped using the internet to pay my bills and I am going to change my bank acct card number and credit card number too. Also I don’t even want to check my credit online. I will just go to the
Spokane Credit Bureau and have them check some of this out. I don’t trust using an ATM or doing anything online now. I am so paranoid now. I just don’t trust anybody now. The phone number that man called me from was in Ohio. Could someone from India use a US phone number by transferring their line somehow to the US so it makes it look legitimate? I do have McAfee virus protection but maybe I should purchase Hacker program. Seems like we have to stay one or two steps ahead of scammers and thieves…thanks for listening. gb
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Thank you for your feedback. It is unfortunate that scammers have taken away your sense of security. You did the best thing possible by not giving the caller any of information he was seeking and then by following up with your bank and credit card companies. Just make sure you check your credit report once a year to ensure there is not inaccurate information on there. If so, dispute that with the credit reporting agencies.
It is possible for scammers who may be operating out of the country to somehow use a United States telephone number. You should always be cautious of anyone emailing or calling you asking for banking or credit card numbers. These types of institutions don’t contact you in this manner.
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