BBB Consumer News and Opinion Blog | Better Business Bureau

BBB Podcast: Better Business > Better Series & BBB Bistro

Join us for the new BBB podcast that will convene business and industry leaders to talk through the evolution of our ever-changing marketplace. ...

Scammers Using Venmo to Fool Sellers

By cancelling their Venmo payment early, scammers are swindling online sellers. ...

At It Again: Phony IRS Continues to Draw Ire

Fraudsters pretending to be the IRS have turned to text messaging. Victims have reported receiving text messages claiming to be the IRS and that they contact th ...

Be a Savvy Supporter this Breast Cancer Awareness Month

Want to give wisely to Breast Cancer Awareness Month this October? Doing your research will ensure your donating with confidence. ...

Scalping has Made Ticket Buying Trickier for Everyone

As venues begin to crack down on bots and ticket scalpers, individual buyers may be feeling the effects. ...

Five Gestures of Trust

Discover what five key gestures successful businesses use to build trust with their customers. ...

BBB Scam Tracker: Senior Citizens

In honor of National Senior Citizens Day on August 21, here's a break down of reported scams targeted to those age 65 and older. ...

The Future of IoT

What's next for the Internet of Things (IoT)? Are there any concerns at all when it comes to the man vs. machine generation? ...

Q&A With Southwest Airlines

As a part of TRUSTED, we sat down with Anne Murray, Senior Director of Marketing at Southwest Airlines. Below is an excerpt of our conversation: ...

Good, Better, Best

In today's marketplace, consumer experience can make or break a business. So what does being a better business mean? ...


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