Better Business Bureau
Start Business Review
BBB Reliability Report for

Gulf Coast Social Services


A BBB Accredited Charity since 04/27/1994.


This BBB Accredited Charity meets all 20 Standards for Charity Accountability and is a Seal Holder.
End Business Review Header
BBB issues Reliability Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.
Name: Gulf Coast Social Services
Phone: (225) 201-0696
Fax: (225) 201-1792
Address: 5850 Florida Boulevard
Baton Rouge, LA 70806
Website: www.gctfs.org
Report Expiration Date: March 30, 2014
Original Business Start Date: September 1983
Local Start Date: January 1987
Principal: Ms Gloria C Ethridge, Baton Rouge Regional Director
Customer Contact: Ms Gloria C Ethridge, Baton Rouge Regional Director - (225) 201-0696
Employees: 372 Full Time Employees Statewide for all 7 regions Full Time.
Type of Business: Charity - Human Services (i.e. assistance to individuals & families), Social Service Organizations
BBB Accreditation: Gulf Coast Social Services is a BBB Accredited Charity.

Additional DBA Names

Gulf Coast Teaching Family Services, Inc.

BBB Comments

Gulf Coast Teaching Family Services, Inc. began in 1983. Locally, they began providing services in 1996.

Other locations for this program include Alexandria, Baton Rouge, Hammond, Houma, Lafayette, Lake Charles and New Orleans.

Financial information covers the entire organization


Stated Purpose

Gulf Coast Teaching Family Services' mission is to empower people with mental, physical, behavioral, and other challenges to improve the quality of their lives and to live as independently as possible in the community.


Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability.This organization meets all those Standards and is a BBB Accredited Charity.


Back to top

BBB Program Participation

Gulf Coast Social Services participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

BBB Charity Seal Participation

Charities that meet the Standards for Charity Accountability are eligible to participate in BBB Wise Giving Alliance Charity Seal program. The seal, which can be displayed on the charity's web site and in printed materials, helps inform the public that the charity meets these standards. This organization participates in this program.


Programs

Programs for Gulf Coast Teaching Family Services include:

ACTIVITY CENTER: Safe place for consumers to experience new learning opportunities.

ADULT DAY HABILITATION PROGRAM: Program for adults with physical and/or mental disabilities to help cultivate their creative and social talents through daily activity.

FAMILY CAREGIVER SUPPORT PROGRAM: Respite program for caregivers of qualified elderly individuals.

GULF COAST IN HOME CARE: Private pay, in-home personal care attendant program.

HOMELESS MANAGEMENT INFORMATION SYSTEM (HMIS): System capturing reliable data relating to the homeless to identify gaps in service delivery.

HOMELESS PREVENTION AND RAPID RE-HOUSING (HPRP): Homeless prevention assistance and rapid re-housing programs for at-risk individuals and families.

NEW OPPORTUNITIES WAIVER (NOW): Medicaid waiver program that provides personal care attendant services to qualified individuals with developmental disabilities.

PERSONAL CARE ATTENDANT PROGRAM (PCA): Personal care attendant services to assist disabled individuals in the performance of necessary daily living activities.

PERSONAL CARE SERVICES FOR DISABLED MILITARY VETERANS: Personal care attendant services for disabled military veterans that are referred by the Department of Veterans Affairs.

SUPERVISED INDEPENDENT LIVING (SIL): Medicaid program that teaches individuals with developmental disabilities to live as independently as possible in a home setting of their own.

SUPPORTS WAIVER: Program that provides in-home services instead of institutional care.

THERAPEUTIC FOSTER CARE (TFC): Foster care services for abused, neglected, or troubled children and adolescents, as well as for children with physical and/or mental disabilities.

TRACKERS/MENTORING: Mentoring program for at-risk youths referred by OJJ.

TRAUMATIC HEAD/SPINAL CORD INJURY (TH/SCI): Services of Louisiana Citizens who survived traumatic head or spinal cord injuries.

Total Program Expenses:$25,613,343

Governance

Chief Executive Officer:Mr, Rick Hardie, CEO
Chair of the Board:Ms Marianne Thompson
Board Size:7
Paid Staff Size:372 Full Time Employees Statewide for all 7 regions Full Time.

Fund Raising

Method(s) Used:Fundraising includes State and Federal Grants, Donations are accepted, although fundraising is limited. Gulf Coast Teaching Family Services also solicits donations of vehicles and boats.


Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


Financial

According to Gulf Coast Social Services's Statement of Activities for the fiscal year starting on 7/1/2008 and ending on 6/30/2009 for the statewide organization, covering 7 regions. for the year ended June 30, 2009:


Income
 Total Income:$30,367,776
 
Expenses     % of total
Expenses
% of total
Income
  Programs: $25,613,343   84.96% 84.34%
  Fund Raising: $175,149   0.58% 0.58%
  Administrative: $4,357,452   14.45% 14.35%
  Other: $0   0.00% 0.00%
  Total Expenses: $30,145,944
 
Excess of Income over Expenses$221,832
Ending Net Assets:$7,257,749

* Excess for the year indicates the portion of income remaining after expenses.


Notes and Comments

Charity Tips:

TEN TIPS FOR BETTER GIVING

1. WATCH OUT FOR SIMILAR NAMES. As there are many charities raising funds for similar causes, some charity names sound the same. Be sure to look at the name carefully, because the charity soliciting you may not be the one you had in mind.
2. DO NOT BE PRESSURED TO MAKE AN IMMEDIATE GIFT. Be wary of solicitors that demand an "on the spot donation." Charities should welcome your gift whenever you want to send it.
3. QUESTION VAGUE APPEALS. Appeals should clearly identify the charity's programs. Watch out for appeals that are strong on identifying a problem, but weak on describing what specifically the charity intends to do about it.
4. DO NOT GIVE OUT PERSONAL INFORMATION TO PHONE SOLICITORS. Don't give out credit card numbers, checking account numbers or any other personal information to unknown telephone solicitors.
5. DO NOT GIVE CASH. Write out a check to the charity's full official name, not to an individual or third party that may be collecting the donation.
6. KEEP RECORDS OF YOUR DONATIONS (receipt, canceled checks and bank statements) so you can document your charitable giving at tax time. (Note: The IRS requires donations of $250 or more to be substantiated through a written receipt from the charity.)
7. IF YOU WANT A TAX DEDUCTION, MAKE SURE THE ORGANIZATION IS A CHARITY. There are many different types of soliciting nonprofit organizations. Most appeals will indicate if the organization is eligible to receive gifts deductible as charitable donations. (To be sure, review the list of organizations in IRS Publication 78 or ask the charity for a copy of its tax-exempt status determination letter.)
8. DON'T HESITATE TO ASK THE CHARITY FOR WRITTEN INFORMATION on its programs and finances. This tip can be particularly helpful in responding to phone appeals from charities that interest you.
9. TO VERITY IF A CHARITY IS REGISTERED TO SOLICIT, CONTACT YOUR STATE GOVERNMENT. In most cases, this will be the state's office of the attorney general. Remember that state registration does not mean "approval," it means the group has filed the appropriate forms.
10. REPORT BAD PRACTICES. Contact your BBB and your state's Attorney General office about solicitation problems.


Additional Contact Information

Additional Phone Numbers
Tel: (800) 766-2291


Back to top

Industry Tips

Being a Good Community Citizen


ID: 12002296
Report as of May 25, 2012 07:31
Copyright© 2012 Better Business Bureau


An organization may change its practices at any time without notice. Donors must decide for themselves the significance of any variation from BBB Standards, taking into account the relative importance of the practice in question in the context of the organization's total performance.

This report reflects the results of an evaluation of informational materials provided voluntarily by the organization. The report is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgement.

This report is not to be used for fund raising or promotional purposes.


Send to:
Printer | Email
What is a BBB Accredited Business?
What are BBB Ratings?